Book Service Appointments
Automatically From Chat
Let customers schedule maintenance, repair and inspection appointments through guided conversations — with reminders, updates and advisor handover.
Service Appointment Features
Book service visits, collect repair details and hand over to advisors directly in chat
Service Booking
Let customers schedule maintenance and repair visits directly in chat.
- Preferred date
- Time slot selection
- Service branch
- Vehicle details
Repair Request Intake
Collect issue details before the customer arrives at the service center.
- Problem description
- Warning lights
- Mileage info
- Photo attachments
Reminders & Updates
Reduce missed service visits with automated confirmations and reminders.
- Booking confirmation
- Visit reminders
- Reschedule prompts
- Status updates
Advisor Handover
Route service requests to the right advisor with full conversation context.
- Advisor assignment
- Priority routing
- Unified history
- Follow-up flows
How It Works
Turn service requests into confirmed workshop appointments
Customer Requests Service
A customer asks for maintenance, repair, inspection or service availability in chat.
Collect Vehicle Details
MonoChat captures vehicle model, plate, mileage, service need and preferred time.
Confirm & Follow Up
Send appointment confirmation, reminders, status updates and post-service follow-ups.
Automate Service Appointment Booking
Let customers book maintenance and repair visits, share vehicle details and receive automated service updates with MonoChat.