Remind Members
Before Packages Expire
Automatically remind members before class packages, memberships or session bundles expire — and convert them into renewals with guided chat flows.
Renewal Reminder Features
Automate package expiry reminders, renewal offers and win-back journeys
Expiry Reminders
Notify members before their class package or membership expires.
- Package expiry alerts
- Remaining session reminders
- Membership end dates
- Custom timing rules
Package Tracking
Trigger flows based on remaining sessions, dates or member status.
- Session count checks
- Active package status
- Dormant member tags
- CRM updates
Renewal Offers
Send personalized offers to encourage timely renewals.
- Early renewal offers
- Upgrade packages
- Limited-time discounts
- Private session add-ons
Win-Back Flows
Recover expired members with automated follow-up journeys.
- Expired package follow-ups
- Reactivation campaigns
- Agent handover
- Next class booking
How It Works
Turn package expiry into timely renewal conversations
Package Nears Expiry
A member has few sessions left or their membership is close to ending.
MonoChat Sends Reminders
Automated messages notify the member with renewal options and package details.
Renew or Re-Engage
Members renew faster, upgrade packages or continue into a win-back flow.
Automate Package Renewal Reminders
Remind members before packages expire, send renewal offers and recover inactive customers with MonoChat.