Telegram AI Chatbot
AI chatbot for Telegram that answers, books and hands over
Connect your Telegram bot to MonoChat and let AI reply to every message. It answers from your own content, speaks the customer’s language, guides people with buttons and passes the chat to your team when a person is needed.
Or start with $150 of credit, enough for a first month of Growth
- 24/7 answers
- Your own content
- Inline buttons
- Human handover
Hi, can I see a dermatologist this week?
22:14
Hi! Dr. Aydın has two free slots this week. Which one suits you?
22:14
Fri 16:30
22:15
Appointment booked
Dermatology · Friday 16:30
Reminder the day before
Done. I will remind you on Thursday.
22:15
What it can do
What an AI Telegram bot does for your business
One AI assistant behind your Telegram bot for questions, bookings, orders and the automations behind them.
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Answers in seconds, day and night
The bot replies to every Telegram message instantly, including nights, weekends and busy launch days.
AI assistants and chatbots -
Grounded in your own content
Answers come from your documents, web pages and FAQs, not from guesses.
AI knowledge base -
Replies in the customer’s language
Language detection lets the bot answer each person in the language they write in.
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Buttons, commands and guided flows
Mix free-text AI answers with inline buttons, custom keyboards and commands such as /start or /help.
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Books, sells and runs workflows
Take reservations, send payment links and trigger no-code workflows from what the customer says.
Workflow automation -
Uses the AI model you choose
Connect OpenAI, Anthropic, Google Gemini or your own model with your own API keys.
Custom LLMs
AI knowledge base
A Telegram chatbot that knows your business
Upload PDFs, spreadsheets, web pages and text. MonoChat indexes them so the bot grounds every Telegram answer in your own material.
- Add price lists, policies, course catalogues and FAQs
- Split knowledge into scopes such as sales, support or policies
- Update or re-index content whenever it changes
Is the UX design course online or in person?
10:02
Both. The online group meets Tuesday and Thursday evenings, the in-person group on Saturdays. Each runs for 8 weeks.
10:02
Do I get a certificate?
10:03
Yes, you receive a certificate after the final project. Shall I send you the enrolment form?
10:03
Human handover
Hand Telegram chats over to your team
When a question is complex or the customer asks for a person, the bot routes the chat to the right agent in the shared inbox with the full history. The agent replies through the same Telegram bot.
- Escalation rules for complex or sensitive cases
- Assignment to the right team or agent
- Telegram next to WhatsApp, Instagram and web chat in one inbox
My parcel says delivered but I did not get it.
18:31
Sorry about that. I am passing your order details to our support team now.
18:31
Hi, this is Leyla from support. I have opened a claim with the courier and will update you here.
18:34
Great, thank you!
18:35
How to build an AI chatbot for Telegram
Four steps from a new bot to an AI assistant that is live.
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Create the bot in BotFather
Open @BotFather in Telegram, create a bot with /newbot, set its name and username, and copy the bot token.
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Connect it to MonoChat
Paste the token into MonoChat. Telegram messages to your bot now arrive in the shared inbox.
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Add content and rules
Upload your knowledge, choose the AI model, write instructions and decide when the bot books, starts a workflow or hands over.
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Share the link and go live
Publish your t.me link on your site and socials, then follow conversations and analytics to refine the answers.
Telegram chatbot use cases by industry
The same AI building blocks, set up for the way your sector talks to customers.
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E-commerce
Product questions, order status, returns and payment links. -
Education
Course information, enrolment forms and student support. -
Tourism & hospitality
Reservations, guest questions and tour booking. -
Healthcare
Appointment booking, reminders and clinic FAQ answers. -
Fitness & wellness
Class booking, membership questions and renewals. -
Call center
AI first-line support with routing to the right agent.
FAQ
Telegram AI chatbot FAQ
Setup, answers, handover and cost for an AI bot on Telegram.
How do I create an AI chatbot for Telegram?
Create a bot with @BotFather and copy its token, connect the token in MonoChat, add your content to the AI knowledge base and turn the AI assistant on. No code is needed; buttons, rules and workflows are set up in the visual builder.
Can a Telegram bot message customers first?
No. Telegram bots cannot start conversations: a person has to message the bot first or add it to a group. Share your t.me link or a QR code so customers can open the chat. After that you can reply at any time and send broadcasts to people who started your bot.
How does the bot know the right answers about my business?
You add your own material to the AI knowledge base: PDFs, spreadsheets, web pages and text. The bot retrieves the relevant passages and grounds its reply in them, which reduces made-up answers.
What happens when the AI cannot answer?
It hands the chat to your team. The conversation is assigned to the right agent in the shared inbox, the agent sees the full history and replies through the same Telegram bot.
Which languages and AI models are supported?
The bot detects the customer’s language and replies in it. You can use OpenAI, Anthropic, Google Gemini and other providers, or connect your own model with your own API keys.
How much does a Telegram AI chatbot cost?
Telegram lets bots message their users at no cost by default. MonoChat has a free plan with 1,000 outgoing messages a month, and incoming messages are never counted, so you can build and test your bot before moving to a paid plan.
First month of Growth on us
Launch your Telegram AI chatbot with MonoChat
Connect your bot, add your content and let AI answer on Telegram while your team handles the chats that need a person.
One code per business • 30 days to redeem • No card needed