Trade-In Lead Collection

Collect Trade-In Leads
With Complete Vehicle Details

Capture vehicle details, condition, mileage, photos and customer intent through guided conversations — then route qualified trade-in leads to your sales team.

24/7
Trade-In Lead Capture
Always available
40%
Faster Appraisal Intake
Structured details
30%
More Qualified Leads
Intent-based questions
1
Unified Inbox
Customers + sales handover

Trade-In Lead Features

Collect appraisal details, qualify buying intent and hand over leads directly in chat

Trade-In Detail Capture

Collect the key information needed to evaluate a trade-in request.

  • Brand & model
  • Model year
  • Mileage
  • Ownership status

Vehicle Condition Intake

Ask structured questions about condition, service history and damage.

  • Accident history
  • Service records
  • Exterior condition
  • Interior condition

Buying Intent Qualification

Understand whether the customer wants to sell, upgrade or finance.

  • Replacement interest
  • Budget range
  • Preferred model
  • Financing intent

Sales Team Handover

Route complete trade-in leads to the right consultant with full context.

  • Lead assignment
  • Appraisal follow-up
  • Unified history
  • Next-step automation

How It Works

Turn trade-in questions into qualified appraisal opportunities

01

Customer Starts Trade-In Request

A customer asks about trading in their current vehicle or upgrading to a new one.

02

Collect Vehicle Information

MonoChat captures vehicle details, condition, mileage, photos and customer contact information.

03

Qualify & Handover

Send complete trade-in context to your sales team and continue follow-up automatically.

Start automating today

Collect Trade-In Leads Automatically

Capture vehicle details, customer intent and appraisal context through guided chat flows with MonoChat.

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