Skip to main content

Mobile app

MonoChat on your phone Your team inbox, wherever you are

Read and answer WhatsApp, Instagram, Messenger and SMS conversations from one inbox on your iPhone or Android phone. Get notified when a customer writes, reply with photos, documents or a template, and hand chats to the right teammate.

Free to download. Sign in with your MonoChat account.

What you can do in the app

The conversations your team handles in MonoChat, in your pocket.

  • One inbox for every channel

    WhatsApp, Instagram DMs, Facebook Messenger and SMS conversations side by side, updated in real time.

  • Notifications when customers write

    Push notifications tell you about new messages, so a customer is not left waiting while you are away from your desk.

  • Photos, documents and voice

    Send and receive photos, videos, documents and voice messages, and send approved WhatsApp message templates.

  • Instant translation

    Translate messages as you go and talk to customers in their own language.

  • Work as a team

    Assign conversations to teammates, pin the chats that matter and answer together with several agents.

  • Customer profiles

    See who you are talking to and their contact history before you reply.

  • AI replies keep running

    The AI replies and automation flows set up for your business keep answering repetitive questions while you are on the move.

  • Switch between businesses

    Manage more than one business from the same app and move between them in a tap.

  • Reports

    Check analytics and reports on your conversations from your phone.

Get started in minutes

The app works with your MonoChat account and the channels already connected to it.

  1. Have a MonoChat account

    Already using MonoChat? You are ready. New to MonoChat? Create a free account and connect your channels.

  2. Download the app

    Get MonoChat from the App Store on your iPhone or from Google Play on your Android phone.

  3. Sign in

    Sign in with your MonoChat account and pick your business.

  4. Turn on notifications

    Allow notifications so new customer messages reach you straight away.

Requirements

What the store listings say.

  • iPhone

    Requires iOS 17.6 or later. Free on the App Store, available in English and Turkish.

  • Android

    Free on Google Play. Google Play shows whether the app is compatible with your phone.

  • MonoChat account

    The app opens the conversations of your MonoChat workspace, so you sign in with your MonoChat account.

FAQ

MonoChat mobile app: FAQ

Quick answers before you download.

Is the MonoChat app free?

Yes. The app is free to download on the App Store and Google Play. It opens your MonoChat workspace, so what you can do in it follows your MonoChat account and plan.

Which phones does the app run on?

iPhone with iOS 17.6 or later, from the App Store, and Android phones, from Google Play. Google Play shows whether your phone is compatible.

Which channels can I answer from the app?

WhatsApp, Instagram DMs, Facebook Messenger and SMS conversations all arrive in the same inbox in the app.

Can my team use the app together?

Yes. Each teammate signs in with their own MonoChat account. You can assign conversations, pin chats and answer together, and push notifications tell everyone when a customer writes.

I look after more than one business. Do I need several apps?

No. The app lets you switch between the businesses you manage in MonoChat.

Start automating today

Take your MonoChat inbox with you

Download the free MonoChat app for iPhone or Android and answer customers from wherever you are.

No credit card required • Cancel anytime

$150 to get started.

Claim