Post and courier · On request
Emirates Post + WhatsApp
Emirates Post is the national postal service of the UAE. MonoChat does not connect to it, so the shipping update comes from your store through a webhook flow, with the tracking number.
- Emirates Post
- On request
What the integration would do
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Tracking on WhatsApp
Emirates Post shipment updates sent to the customer as approved WhatsApp templates.
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“Where is my parcel?” answered
The customer asks in the chat and gets the Emirates Post status straight away.
On request
What works today
MonoChat does not read Emirates Post tracking. When your store knows a parcel has shipped, it can call a flow’s Webhook Received node, which finds the customer by phone and sends an approved WhatsApp template with the tracking number.
MonoChat apps for this
- Shop Assistant E-commerce
What you can do now
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Request it
Press Request this integration. WhatsApp opens with a message to our team that names Emirates Post, and your request is counted.
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Send shipping updates meanwhile
Point your store’s shipping webhook at a Webhook Received node and send an approved template with the tracking number.
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Or have it built
If Emirates Post has an API, your developers can connect it today with MonoChat’s API, webhooks and custom functions, or our team can build it with you.
FAQ
Frequently Asked Questions
Quick answers to the most common questions.
Is there a Emirates Post integration in MonoChat?
Not yet. MonoChat has no ready Emirates Post connection, and this page collects requests for it. The more requests a system gets, the sooner we look at it.
Can customers ask where their parcel is?
Yes. Shop Assistant answers order questions from the order data your store sends, including the tracking link.
Start automating today
Need Emirates Post? Tell us
Request it on WhatsApp, and start free with MonoChat today with what already works.
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