E-Commerce Campaign Automation

E-Commerce WhatsApp Campaigns That Convert in Chat

Launch chat-based promotions and remarketing flows. Segment audiences, automate coupons, and guide shoppers to checkout — from one MonoChat workspace.

Get Started For Free Chat on WhatsApp

Or start with $150 of credit, enough for a first month of Growth

Nova Shop Business account

New arrivals are here! Early access for subscribers starts now.

10:00

Shop new arrivalsUnsubscribe

Any offer on sneakers?

10:06

Sneaker Week

15% off with code SNEAK15

Ends Sunday

Yes! Use this code at checkout. Shall I send the top picks in your size?

10:06

Yes please.

10:07

Here are three best-sellers in your size. Tap any of them to check out.

10:07

E-Commerce Campaign Automation

Build always-on promo journeys that feel personal — and drive measurable ROI.

  • Audience Segmentation

    Target the right shoppers with dynamic segments based on behavior and intent.

    • RFM & lifecycle segments
    • Product/category interests
    • Location & language targeting
    • Real-time segment updates

  • Coupon & Offer Automation

    Generate, validate, and deliver personalized discounts directly in chat.

    • Unique coupon codes
    • Usage limits & expiry
    • Tiered promos (spend X get Y)
    • Auto-apply & confirmation

  • Journey Builder

    Build chat-based promotional flows that guide users from click to purchase.

    • Multi-step conversational flows
    • Conditional branching
    • Human handoff when needed
    • Reusable templates

  • Remarketing Flows

    Recover revenue with automated nudges for carts, views, and drop-offs.

    • Abandoned cart reminders
    • Browse retargeting
    • Price-drop & restock alerts
    • Win-back sequences

  • Campaign Analytics

    Track performance with attribution and funnel metrics across channels.

    • Revenue & ROI tracking
    • Click-to-chat conversion
    • Drop-off analysis
    • A/B tests & cohorts

  • AI Personalization

    Use AI to tailor messages, timing, and product suggestions per shopper.

    • Product recommendations
    • Smart send-time hints
    • Tone & language personalization
    • Upsell/cross-sell prompts

How It Works

Launch high-performing campaigns in 4 simple steps

  1. Define the Goal

    Choose a campaign objective: promo, launch, win-back, cart recovery, or clearance.

  2. Pick Audience & Offer

    Select segments and set rules for discounts, bundles, or messages.

  3. Build the Chat Flow

    Create a guided journey that answers questions and pushes users to checkout.

  4. Launch & Optimize

    Go live across channels and improve using real-time analytics and A/B testing.

Campaign Ideas You Can Launch in Chat

  • Product Launch

    Announce new arrivals, answer questions instantly, and push to checkout with smart bundles.

  • Flash Sale

    Run limited-time offers with auto-expiring coupons and inventory-aware messaging.

  • Win-Back

    Re-engage dormant customers with personalized picks, incentives, and a guided chat flow.

Ready-made app in the MonoChat Store

E-commerce

Shop Assistant

An AI shop desk for online stores that shows products with a checkout link, tracks orders, recovers abandoned carts, handles return requests and sends campaign messages, connected to Shopify or your own platform.

Install freeSee what it does

Example conversations

WhatsApp campaign message examples for online stores

Segmented campaigns that turn into conversations: a VIP flash sale, a price-drop alert and a product launch with pre-orders in chat.

  • VIP flash sale announcement on WhatsApp

    A template goes only to the VIP segment; when a customer asks whether her store credit applies, the AI answers and the sale continues in the chat.

    Lumen Wear Business account

    VIP Flash Sale

    25% off · Autumn collection

    Ends Friday 23:59

    Hi Sophie, our VIP flash sale starts now: 25% off the autumn collection for 48 hours, before anyone else.

    18:00

    Shop the saleStop promotions

    Can I use my $10 store credit on top?

    18:07

    Yes! Store credit is applied after the 25% discount at checkout, and your $10 balance is ready to use.

    18:07

    Shop the sale

    Shop the sale

    18:08

    Here is the VIP collection. Your size M is in stock in all 18 styles.

    18:08

  • Price-drop alert for a wishlisted item

    When a saved product drops in price, a triggered message reaches only the shoppers who wanted it, and the purchase closes with a payment link.

    Atlas Kitchen Business account

    Barista Pro Espresso Machine

    Brushed steel · 12 left

    $289 (was $349)

    Good news, David: the espresso machine on your wishlist just dropped from $349 to $289.

    12:00

    Buy nowRemove from wishlist

    Buy now

    12:03

    Great choice. Delivery to your saved address is on Tuesday 13 October.

    12:03

    Pay $289

    Pay $289

    12:04

    Payment received! Order #5530 is confirmed. Would you like a 250 g bag of our house beans for $9?

    12:05

    Add beansNo, thanks

  • Product launch campaign on Messenger

    Subscribers who opted in on Messenger hear about the launch first, ask their questions and pre-order in the same thread.

    Nova Audio Typically replies in minutes

    Nova Buds 2

    Noise cancelling · 30 h battery

    $149

    Pre-orders for the Nova Buds 2 are open! They ship on 20 October, and subscribers get free engraving until Sunday.

    10:00

    Pre-orderAsk a question

    Do they work with Android?

    10:21

    Yes, they pair with Android and iPhone, and the app is available on both.

    10:21

    Pre-order

    Pre-order

    10:22

    Great! What should we engrave on the case? Up to 10 characters.

    10:22

Keep exploring

First month of Growth on us

Launch Always-On E-Commerce Campaigns in Chat

Turn promotions into guided conversations — segment audiences, automate offers, and track ROI across channels with MonoChat.

Start with $150 credit Chat on WhatsApp

One code per business • 30 days to redeem • No card needed

$150 to get started.

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