E-Commerce

Campaign Automation
that Converts in Chat

Launch chat-based promotions and remarketing flows. Segment audiences, automate coupons, and guide shoppers to checkout — from one MonoChat workspace.

+30%
Recovered Revenue
From remarketing & abandoned cart flows
-50%
Manual Workload
Automation replaces repetitive outreach
2x
Engagement Rate
Chat-first promos outperform email-only
24/7
Always-On Campaigns
Promos run continuously with AI

E-Commerce Campaign Automation

Build always-on promo journeys that feel personal — and drive measurable ROI.

Audience Segmentation

Target the right shoppers with dynamic segments based on behavior and intent.

  • RFM & lifecycle segments
  • Product/category interests
  • Location & language targeting
  • Real-time segment updates

Coupon & Offer Automation

Generate, validate, and deliver personalized discounts directly in chat.

  • Unique coupon codes
  • Usage limits & expiry
  • Tiered promos (spend X get Y)
  • Auto-apply & confirmation

Journey Builder

Build chat-based promotional flows that guide users from click to purchase.

  • Multi-step conversational flows
  • Conditional branching
  • Human handoff when needed
  • Reusable templates

Remarketing Flows

Recover revenue with automated nudges for carts, views, and drop-offs.

  • Abandoned cart reminders
  • Browse retargeting
  • Price-drop & restock alerts
  • Win-back sequences

Campaign Analytics

Track performance with attribution and funnel metrics across channels.

  • Revenue & ROI tracking
  • Click-to-chat conversion
  • Drop-off analysis
  • A/B tests & cohorts

AI Personalization

Use AI to tailor messages, timing, and product suggestions per shopper.

  • Product recommendations
  • Smart send-time hints
  • Tone & language personalization
  • Upsell/cross-sell prompts

How It Works?

Launch high-performing campaigns in 4 simple steps

01

Define the Goal

Choose a campaign objective: promo, launch, win-back, cart recovery, or clearance.

02

Pick Audience & Offer

Select segments and set rules for discounts, bundles, or messages.

03

Build the Chat Flow

Create a guided journey that answers questions and pushes users to checkout.

04

Launch & Optimize

Go live across channels and improve using real-time analytics and A/B testing.

Product Launch

Announce new arrivals, answer questions instantly, and push to checkout with smart bundles.

Flash Sale

Run limited-time offers with auto-expiring coupons and inventory-aware messaging.

Win-Back

Re-engage dormant customers with personalized picks, incentives, and a guided chat flow.

Launch Always-On E-Commerce Campaigns in Chat

Turn promotions into guided conversations — segment audiences, automate offers, and track ROI across channels with MonoChat.

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