Click-to-Chat Lead Capture

Turn Website Visits
Into Conversations

Add click-to-chat CTAs that start a WhatsApp, Instagram, or web chat conversation and capture leads instantly.

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3×
More Conversations
Click-to-chat CTAs
40%
More Qualified Leads
Guided questions
24/7
Always On
Instant replies
1
Unified Inbox
All channels together

Lead Capture Features

Click-to-chat entry points, lead capture and routing

Click-to-Chat Entry Points

Turn high-intent clicks into instant conversations.

  • Website buttons & banners
  • Product page CTAs
  • Exit-intent prompts
  • QR to chat

Lead Forms in Chat

Collect key details without breaking the conversation.

  • Name & contact capture
  • Preference questions
  • File / receipt uploads
  • Consent-first flows

Routing & Qualification

Send the right leads to the right team automatically.

  • Intent-based routing
  • Tags & assignments
  • Team inbox visibility
  • Human handover

Omnichannel Capture

Capture leads across WhatsApp, Instagram, and web chat in one inbox.

  • Unified conversation history
  • 24/7 automation
  • Follow-up sequences
  • CRM-ready structure

How It Works

Launch click-to-chat capture in three steps

01

Add Click-to-Chat

Place buttons on your website, product pages, and campaigns.

02

Capture & Qualify

Ask the right questions and collect lead details inside chat.

03

Follow Up & Convert

Route leads to agents and trigger automated follow-ups.

Capture More Retail Leads with Click-to-Chat

Add click-to-chat CTAs, collect lead details inside conversations, and route qualified inquiries to your team — all in MonoChat.

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