Sell with WhatsApp,
Stay Close to Your Customers
Connect WhatsApp Business API to MonoChat to sell, support, and automate at scale. Now with Coexistence, keep using the WhatsApp App and MonoChat together on the same number.
WhatsApp Coexistence: WhatsApp App + MonoChat, same number
Onboard your existing WhatsApp Business App number to the WhatsApp Business Platform — keep continuity, and start using MonoChat’s automation, routing, CRM sync and analytics in parallel.
WhatsApp Business API Features
Use the full power of WhatsApp Business inside MonoChat
NEW: WhatsApp Coexistence (App + API Together)
Use the same WhatsApp number in the WhatsApp Business App and MonoChat at the same time — without a disruptive migration.
- • Keep using WhatsApp Business App on mobile while your team works in MonoChat
- • No number change — onboard your existing Business App number to the API
- • Messages can echo between App ↔ platform for visibility and continuity
- • Keep your existing chat history in the Business App; optional history import where supported
Official Business Profile
Build trust with your customers with a verified business account
- • Verified profile with green checkmark
- • Business information and contact details
- • Business hours and location information
- • Automated greeting messages
Product Catalog Management
Sell your products easily on WhatsApp
- • Create visual product catalogs
- • Update price and stock information
- • Organize products by category
- • Quick product sharing
Automated Response System
Increase sales with 24/7 customer service
- • Smart chatbot integration
- • FAQ automation
- • Order tracking system
- • Customer segmentation
WhatsApp Call System
Manage WhatsApp calls end-to-end from MonoChat with native WA Call support
- • Native WhatsApp Call (WA Call) support
- • Click-to-call directly from conversations
- • Track call outcomes and tags inside MonoChat
- • Combine calls with messaging flows and templates
Template Messages & Flows
Send automated template messages and interactive flows to engage customers
- • Automated template messages
- • WhatsApp Flow (carousel, flow, list)
- • Interactive message templates
- • Rich media templates
Bulk Messaging & Integration
Send bulk messages and integrate WhatsApp Business with API seamlessly
- • Bulk message campaigns
- • 6-month message history import
- • Contact list synchronization
- • WA Business & API combined usage
How It Works
Start in four simple steps
Create WhatsApp Business Account
Create an official WhatsApp Business account for your business through MonoChat
Add Your Product Catalog
Add your products, prices and descriptions to the catalog
Configure Chatbot and Automation
Set up a chatbot that automatically responds to customer questions
Start Selling
Take orders on WhatsApp and collect secure payments
WhatsApp Business API & Coexistence FAQ
Everything you need to know about using the WhatsApp Business App and API together with MonoChat.
What is WhatsApp Coexistence (App + API together)?
Do I need to change my WhatsApp number to use the API?
Will my chat history in the WhatsApp Business App be deleted?
Can multiple agents reply to customers from the same number?
Do you support WhatsApp templates, Flows, and rich media?
Does MonoChat support WhatsApp Calls and tracking outcomes?
How long does onboarding typically take?
Is Coexistence available in every country and for every account?
Scale WhatsApp Support and Sales with MonoChat
Connect WhatsApp Business API (and Coexistence) to unify conversations, automate responses, and track outcomes in one inbox.