Turn QR Scans
Into In-Store Sales
Let customers scan a QR code to get instant product guidance, comparisons, and support — with seamless handover to your team.
In-Store QR Features
Product guidance, instant answers, and support — right at the shelf
Guided Product Discovery
Help shoppers pick the right item while they’re standing at the shelf.
- Compare variants
- Ask needs-based questions
- Recommend best match
- Upsell accessories
Instant Product Info
Answer common questions instantly — no staff needed.
- Specs & features
- Usage instructions
- Warranty details
- Availability & alternatives
Support & Troubleshooting
Reduce returns by helping customers solve issues in chat.
- How-to guidance
- Troubleshooting flows
- Returns & exchanges
- Escalate to staff
Omnichannel Continuity
Let customers continue the same conversation after they leave the store.
- WhatsApp follow-up
- Link to web chat
- Unified history
- Human handover
How It Works
Turn QR scans into conversations in three steps
Place QR Codes
Add QR codes to shelves, product tags, or receipts to start a chat.
Guide & Answer
Use MonoChat to recommend products, answer FAQs, and resolve issues instantly.
Convert & Follow Up
Send links, offers, and post-visit follow-ups to improve conversion and retention.
Add QR-Powered Assistance to Your Stores
Help shoppers discover the right products, answer questions instantly, and reduce staff load — with MonoChat’s In-Store QR Assistant.