Integrate
Your Business Processes
into the Platform
MonoChat's Custom Views feature brings all operational screens into one workspace. With our Powerful SDK, you can build custom screens, widgets, inputs, and reports tailored to your business.
Custom Views Features
Bring your operational screens into one workspace and run a faster, cleaner workflow across teams.
Comprehensive Integration
Unify your workflows inside MonoChat. Run external integrations and internal operations without switching tools.
- Single platform management
- External service integration
- Centralized workflow
- No app switching
Powerful SDK
Build unlimited internal apps with a robust SDK. Access platform APIs, use UI components, and sync data in real time.
- Comprehensive API access
- JS support
- Component library
- Real-time sync
- Advanced customization
Enhanced Agent Experience
Bring everything agents need into one screen so they can focus on customers and outcomes, not tabs.
- Single screen operations
- No context switching
- Higher throughput
- Better service quality
Customization Capabilities
Build screens, widgets, inputs, and reports that match your business exactly — without compromising on UX.
Custom Screens
Design screens that match your workflows exactly — from simple panels to multi-page internal apps.
- Screen builder
- Responsive layouts
- Custom navigation flows
- Multi-page apps
- Theme customization
Custom Widgets
Create reusable widgets you can embed across screens to boost productivity and standardize UI blocks.
- Reusable components
- Interactive charts
- Live updates
- Custom styling
- Composable blocks
Custom Inputs
Build forms and inputs that capture the exact data you need with validation, files, and complex flows.
- Custom fields
- Advanced validations
- File uploads
- Date/time pickers
- Multi-step forms
Custom Reports
Create dashboards and reports with exports and scheduling so teams always have the latest insights.
- Report templates
- Charts & dashboards
- Scheduled reports
- Exports (PDF/CSV)
- Interactive filters
Practical Applications
Examples of internal apps teams build with Custom Views.
Business Process Management
Build internal apps for inventory, operations, project tracking, approvals, and sales workflows.
Real-Time Data Management
Create live screens that display operational KPIs, queue status, SLA metrics, and system health.
Custom Reporting
Develop dashboards and reports that reveal trends, bottlenecks, and performance improvements.
Key Benefits
Core advantages you gain with Custom Views.
Unified Workspace
Bring all critical operational screens into MonoChat and eliminate tool sprawl.
Tailored Applications
Build apps around your business logic to speed up execution and reduce manual work.
Seamless Integration
Connect external services or run fully inside MonoChat — your choice, per workflow.
Enhanced Productivity
One screen per role means fewer mistakes, faster handling, and better outcomes.
Try Custom Views in Your Business
Integrate your processes, build internal apps, and run operations from one MonoChat workspace.