Help Customers Find
The Nearest Store Instantly
Guide shoppers to the right location with maps, opening hours and directions — directly inside chat.
Store Locator Features
Location discovery, directions and automation — built for retail teams
Nearest Store Detection
Guide customers to the closest branch using location-aware chat.
- Geo-based routing
- Location sharing
- Map links
- Distance-based results
Opening Hours & Availability
Show real-time store hours and availability directly in chat.
- Working hours info
- Holiday schedules
- Peak time alerts
- Instant responses
Branch Details & Services
Share services, contact info and directions for each location.
- Phone & address cards
- Directions link
- Store features
- Branch highlights
Omnichannel Locator
Answer location queries across WhatsApp, Instagram and web chat.
- Unified inbox
- Agent takeover
- Conversation history
- Automated routing
How It Works
Launch store finder automation in three steps
Add Store Locations
Upload branch data, addresses and service details into MonoChat.
Enable Location Flows
Create automated store finder journeys inside your messaging channels.
Guide Customers Instantly
Send maps, hours and directions automatically from one inbox.
Guide Shoppers to the Right Store
Let customers find nearby locations, opening hours and directions instantly — all from one MonoChat inbox.