Make Better Decisions
With BI + AI
Turn conversations and business data into actionable dashboards. With MCP connectors and safe tool calling, MonoChat can reach your data sources, run analysis, and surface insights — in one unified BI workspace.
BI Capabilities
Build dashboards, track KPIs, and generate insights across your operations.
Customer Intelligence
Understand segments, behavior patterns, and lifecycle health.
- RFM analysis (Recency, Frequency, Monetary)
- Lifecycle & cohort tracking
- Segmentation & persona building
- Churn risk signals & retention insights
Revenue & Funnel Analytics
Track revenue drivers, conversions, and bottlenecks end-to-end.
- Real-time revenue dashboard
- Funnel & conversion tracking
- Channel & agent contribution
- Custom KPIs and drill-down reporting
Campaign & Growth Analytics
Measure ROI/ROAS and optimize campaigns across channels.
- Attribution modeling
- A/B test performance tracking
- Multi-channel growth dashboards
- Budget efficiency & ROAS insights
Financial Monitoring
Monitor financial health with operational clarity.
- Revenue vs expense reporting
- Profitability & margin tracking
- Cashflow overview and trends
- Cost analysis and optimization dashboards
Conversation Intelligence
Measure quality, speed, satisfaction, and agent effectiveness.
- Response time and SLA tracking
- CSAT / sentiment insights
- Agent productivity metrics
- Custom conversation reports via MCP + tools
AI Analytics & Predictive Planning
Use AI + MCP connectors to analyze data and plan what’s next.
- Demand forecasting & trend prediction
- Behavior prediction and scoring
- Risk scenarios & revenue projections
- Safe tool calling + MCP data connectors
BI Building Blocks
Connect data, define metrics, and operationalize insights.
MCP Connectors
Pull data from external systems and unify it in one BI layer.
- Safe tool calling
- Controlled permissions
- Auditable actions
Dashboards & KPIs
Create KPI dashboards per team, channel, campaign, and agent performance.
- Custom metrics
- Drill-down reporting
- Scheduled exports
AI Insights
Ask questions in natural language and get insights + next-best actions.
- Forecasting
- Anomaly alerts
- Recommendations
Governance
Keep analytics secure with roles, audit logs, and access controls.
- Role-based access
- Audit logging
- Workspace isolation
Industry Benefits
BI insights tailored to your operational reality.
E-commerce
Inventory optimization, conversion lift, and demand forecasting
Healthcare
Patient journey insights and operational planning
Finance
Risk analytics, customer profiling, and compliance-friendly reporting
Turn Analytics Into Action
Build BI dashboards, track KPIs, and let AI generate insights — all inside MonoChat.