AI Function Tools

Agentic AI that can
take real actions

MonoChat lets you create AI Tool Functions so LLMs can call APIs, query systems, trigger workflows, and complete tasks autonomously — with strict validation, permissions, and full observability.

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JSON

Structured I/O

Reliable tool calls

RBAC

Permissions

Controlled actions

Logs

Observability

Audit + debugging

Retry

Resilience

Timeouts & retries

What You Can Build

Tool functions that connect your AI assistants to real systems — safely and reliably.

Actionable AI Tools

Define tool functions that assistants can call to perform real-world actions.

Call external APIs & internal services
Trigger workflows and state changes
Write to CRM/ERP/helpdesk systems
Run calculations and business rules

Structured Inputs & Outputs

Force predictable tool usage with schemas and validated parameters.

JSON schema-like parameters
Type-safe inputs
Deterministic outputs
Consistent tool behavior across models

Guardrails & Safety Controls

Keep agentic behavior safe with permissions, constraints, and explicit policies.

Role-based permissions (RBAC)
Allowlist endpoints and actions
Rate limits and quotas
PII-safe design patterns

Observability & Operations

Operate tool-based assistants confidently with logs, retries, and error handling.

Tool execution logs
Retries & timeout handling
Error fallbacks and escalation
Performance tracking

Use Cases

Common patterns for agentic assistants in sales, support, and operations.

Sales Assistant Actions

Create leads, qualify requests, check inventory, and schedule follow-ups automatically.

Example: Create lead → enrich → assign → book meeting

Support Automation

Fetch order status, open tickets, refund requests, and escalate complex issues to agents.

Example: Verify user → fetch order → update ticket → notify agent

Operations & Back Office

Automate repetitive internal tasks with tool calls to finance, logistics, and HR systems.

Example: Generate invoice → update ERP → send payment link

Key Benefits

Move from “AI that talks” to “AI that does” — with control and compliance.

Faster Resolutions

Assistants complete tasks instantly by calling tools instead of asking humans to switch systems.

Fewer Manual Errors

Structured parameters and validations reduce mistakes and ensure consistent execution.

Scalable Automation

Handle high-volume operations with repeatable tools and reliable outputs.

Full Control & Auditability

Permissions + logs ensure every action is traceable and compliant with your policies.

Build AI Tools for Your Assistants

Create tool functions, connect your systems, and let AI complete tasks end-to-end — with guardrails and full visibility.