MonoChat Solutions

WhatsApp and AI Chatbot Solutions for Your Industry

Ready-to-adapt customer journeys for retail, e-commerce, healthcare, tourism, automotive, education and more: sales, bookings, support and campaigns, all running on one omnichannel platform.

Get Started For Free Chat on WhatsApp

Or start with $150 of credit, enough for a first month of Growth

  • WhatsApp
  • Instagram
  • Messenger
  • TikTok
  • Telegram
  • Web chat

Solution Library

Choose the Solution That Fits Your Industry

Each industry page is built around real operational workflows, not generic chatbot features.

In every solution

What Every Industry Gets with MonoChat

The journeys differ by sector, but the core is the same: one inbox, an AI assistant, no-code automation and campaigns.

How It Works

From Industry Need to a Working AI Customer Journey

MonoChat gives each industry a clear starting point, then you adapt the workflows to your own operation.

  1. Choose Your Industry

    Start from a sector-specific solution designed around real customer journeys.

  2. Connect Your Channels

    Unify every messaging touchpoint into one inbox for your team.

  3. Launch Workflows

    Activate automations for bookings, payments, inquiries, support, follow-ups and campaigns.

  4. Measure & Improve

    Track what customers ask for, how fast your team responds and what converts.

Popular use cases

Popular Chat Automation Workflows

Start with a ready pattern, then customize it around your channels, teams and systems.

Example conversations

WhatsApp chatbot examples by industry

The same platform, three very different conversations. Each one is automated end to end and hands over to your team when a person is needed.

  • Retail: product question to paid order

    A shopper asks about stock on WhatsApp, gets a size recommendation and pays through a link without leaving the chat.

    Nova Store Business account

    Do you have the white runners in size 42?

    12:04

    Cloud Runner · White

    Size 42 · 3 left in stock

    1,890 TL

    Yes, size 42 is in stock. Shall I reserve a pair for you?

    12:04

    Buy nowSee other colours

    Buy now

    12:05

    Here is your secure payment link. Your order ships today if you pay before 16:00.

    12:05

    Pay 1,890 TL

  • Healthcare: appointment booked from Instagram

    A patient asks a question in an Instagram DM and leaves with a confirmed appointment and a reminder set for the day before.

    Nova Clinic Business account

    Hi, can I see a dermatologist this week?

    09:12

    Of course. Dr. Kaya has these times free this week:

    09:12

    Wed 10:30Thu 15:00Fri 11:00

    Thu 15:00

    09:13

    Appointment confirmed

    Dermatology · Thursday 15:00

    Reminder the day before

    You are booked in. Reply here if you need to change it.

    09:13

  • Customer service: AI first, then a person

    The AI assistant solves the routine part, recognises when the case needs a person and hands over with the full context.

    Nova Support Typically replies in minutes

    My invoice shows a charge twice.

    14:20

    I can see two payments on 3 June for order #48213. A duplicate charge needs a refund from our billing team, so I am passing this to them now.

    14:20

    Hi, I am Deniz from billing. I have started the refund for the second charge; you will see it within 3 business days.

    14:24

    Great, thank you!

    14:25

FAQ

Industry Solutions: Frequently Asked Questions

Quick answers to the most common questions.

Which industries does MonoChat have solutions for?

MonoChat has dedicated solution pages for retail, e-commerce, fitness and wellness, tourism and hospitality, automotive, healthcare, education, call centers, non-profits, car rental, real estate, and beauty and salons. Each one lists the customer journeys that sector asks for most.

My industry is not listed. Can I still use MonoChat?

Yes. Every solution runs on the same platform: a unified inbox, an AI assistant, a no-code workflow builder and campaigns. You can build your own journeys from scratch or adapt one from a similar industry.

Which messaging channels do the solutions work on?

MonoChat connects WhatsApp, Instagram, Facebook Messenger, TikTok, Telegram, web chat, SMS through Twilio and voice calls over SIP. The same workflow can serve customers on several channels, and every conversation lands in one inbox.

Do I need developers to set up an industry solution?

No. Workflows are built in a visual, no-code builder. When you want to connect your own systems such as a CRM, POS, booking engine or store, you can use webhooks and custom functions.

How much does it cost to get started?

You can start on the free plan, which stays free for up to 1,000 outgoing messages a month. Paid subscription plans and message packs are listed on the pricing page.

First month of Growth on us

Find the Right MonoChat Solution for Your Industry

Choose your industry, connect your channels and launch AI-powered customer journeys with MonoChat.

Start with $150 credit Chat on WhatsApp

One code per business • 30 days to redeem • No card needed

$150 to get started.

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