Omnichannel
Customer Communication
Solutions for Every Industry
MonoChat brings WhatsApp, Instagram, Facebook, WebChat, Telegram and TikTok into one shared inbox — so teams automate, route and measure end-to-end.
Industry-Ready Solutions
Pre-built patterns for each sector: unified inbox, automation, AI tooling, routing and reporting — customized to your workflows.
Retail & E-commerce
Product discovery, support & campaigns
Answer product questions instantly, recover abandoned carts, automate order updates, and run broadcast campaigns — across your social and messaging channels.
Learn MoreTourism & Hospitality
Bookings, guest requests & concierge
Automate booking inquiries, confirmations and guest support. Centralize messages and route requests to the right team.
Learn MoreAutomotive
Leads, test drives & service journeys
Capture leads, schedule test drives, send service reminders, and support customers with smart routing and follow-ups.
Learn MoreHealthcare
Appointments, reminders & patient support
Simplify scheduling and secure patient communication with multilingual flows and staff handoff when needed.
Learn MoreCall Centers
Unified inbox + automation + QA
Centralize conversations, automate FAQs, route requests to agents, and track performance with dashboards.
Learn MoreNon-Profits & NGOs
Donors, volunteers & programs
Engage donors and volunteers, manage applications, send updates, and run transparent communication journeys.
Learn MoreWhy MonoChat Solutions?
We combine omnichannel messaging, automation and integrations — so your team can respond faster, scale efficiently and measure outcomes.
Channel Coverage
Bring WhatsApp, Instagram, Facebook, WebChat, Telegram and TikTok into one inbox — consistent workflows across touchpoints.
Industry Playbooks
Ready-to-use flows, templates and routing rules for each sector.
Scales with Your Team
From small teams to enterprise operations with roles, analytics and governance.
Expert Guidance
Implementation and optimization support when you need it.
Start Your Success Story with Industry-Specific Solutions
Tell us your industry—our team will help you launch the best MonoChat setup.