MonoChat News
New channels, platform updates and automation features to help you control the chaos.
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Product launches, channel updates, partner announcements and platform improvements.
MonoChat is headquartered in Dubai, with offices in Türkiye, Portugal, the USA and Egypt. UAE businesses run WhatsApp, Instagram, Facebook, TikTok, Telegram and web chat from one inbox, with Arabic AI and a team in their time zone.
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Our team was at the Government ICT Conference on 14 October 2026 at Bilişim Vadisi, Gebze, showing public institutions how to answer citizens on WhatsApp, Instagram and web chat with AI.
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Choose your harness and run it on WhatsApp, Instagram, web chat and every other channel in MonoChat: built-in, Claude Agent SDK, OpenAI Agents SDK, Pi, hosted Claude or OpenAI agents, or your own, with human handover.
Read more What an agent harness is, how it differs from a single AI inference call, and what it changes for WhatsApp customer support. Now available in MonoChat: use ours or bring your own.
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MonoChat now supports Twilio. Launch two-way SMS, OTP, reminders, and automated journeys inside one shared inbox.
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Connect the official WhatsApp Cloud API while keeping your existing WhatsApp Business app active on the same number.
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Withdraw partner earnings directly or transfer them to your MonoChat balance for subscriptions, support, or AI usage.
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Connect TikTok messaging and manage conversations inside MonoChat with routing, collaboration, and automation.
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