Donation Impact Updates

Show Donors Their Impact With Automated Updates

Automatically share proof, reports, photos and progress updates so supporters can see how their donations were used.

Get Started For Free Chat on WhatsApp

Or start with $150 of credit, enough for a first month of Growth

Nova Foundation Business account

Clean water well

Project completed

Photos and report attached

Hi Daniel, good news: the water well you supported in March is now complete.

11:30

That is wonderful. Can I see the report?

11:42

Here is the completion report with photos from the field. Would you like updates on our next project too?

11:42

Yes, keep me posted

Yes, please.

11:43

Done. We will message you when the next project starts.

11:43

Donation Impact Features

Send proof, progress updates and impact stories directly to donors

  • Impact Story Updates

    Send donors clear updates about how their contributions were used.

    • Campaign progress
    • Beneficiary stories
    • Cause updates
    • Milestone messages

  • Proof & Transparency

    Share receipts, reports, documents and field proof directly in chat.

    • Donation proof
    • Project reports
    • Receipt links
    • Completion updates

  • Media-Based Reporting

    Keep supporters engaged with photos, videos and campaign evidence.

    • Photo updates
    • Video stories
    • Before-after proof
    • Event highlights

  • Donor Follow-Up

    Continue donor relationships with questions, replies and future appeals.

    • Thank-you flows
    • Donor questions
    • Recurring support prompts
    • Unified history

How It Works

Turn donations into transparent supporter communication journeys

  1. Donation Is Received

    A supporter donates to a campaign, project, emergency appeal or recurring cause.

  2. MonoChat Sends Impact Updates

    Automated messages share proof, reports, media and progress updates at the right moments.

  3. Build Long-Term Trust

    Donors stay informed, reply with questions and continue into future engagement journeys.

Example conversations

Donation impact update examples on WhatsApp and social

Updates that answer the question every donor has: what happened to my gift?

  • Sharing a sponsored student's school report with the sponsor

    A sponsor receives the term report and a photo. Their reply with a message for the student goes straight to the field team.

    Lumen Aid Business account

    Term report · Amina, 11

    Grade 5 · Spring term

    Report and photo attached

    Hi Rachel, Amina's spring term report is in. She moved into the top three of her class in maths.

    10:00

    That made my day! Can I send her a message?

    10:20

    Of course. Write it here and our field team will read it to her at the next visit.

    10:20

    Amina, I am so proud of you. Keep going!

    10:22

    Received. The next visit is planned for 3 November and we will send you a photo once your message is delivered.

    10:22

    See previous reports

  • Answering 'where did my donation go?' with photos

    A donor asks about their gift. The assistant looks it up and shares when and where it was delivered, with photos from the day.

    Atlas Relief Business account

    Hi, I donated for hygiene kits last month. Did they actually go out?

    15:10

    Let me check. Your $60 donation on 4 September covered 3 hygiene kits.

    15:10

    Distribution completed

    3 hygiene kits · 22 September

    Field site · 4 photos

    They were handed out on 22 September at our Hatay field site. Here are photos from the day.

    15:11

    See on mapDonate again

    Thank you, that is really reassuring.

    15:14

  • Sending a campaign milestone update on Messenger

    Supporters hear when a campaign reaches a milestone, and questions about local impact are answered on the spot.

    Nova Foundation Business account

    Winter warmth campaign

    75% funded · 1,500 of 2,000 blankets

    12 days left

    Hi Tom, thanks to supporters like you we are three quarters of the way there.

    18:00

    Share with friendsTop up my gift

    Great! Are any of them going to families in Manchester?

    18:30

    Yes. 320 blankets are set aside for our Manchester partner shelters and will be handed out from 1 December. We will send you photos when they arrive.

    18:30

    Share with friends

    18:31

    Here is a link you can forward. Every share helps us reach the last 500 blankets.

    18:31

Keep exploring

First month of Growth on us

Automate Donation Impact Updates

Show donors how their contributions were used with proof, progress updates and impact stories sent automatically through MonoChat.

Start with $150 credit Chat on WhatsApp

One code per business • 30 days to redeem • No card needed

$150 to get started.

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