Product Recommendation Chatbot

AI Product Recommendation Chatbot That Helps Shoppers Choose Faster

Turn browsing into guided conversations. Recommend products with AI across WhatsApp, Instagram, and web chat.

Get Started For Free Chat on WhatsApp

Or start with $150 of credit, enough for a first month of Growth

Nova Store Online

I am looking for a gift for my dad, around $50.

18:12

Nice! What is he into?

18:12

CoffeeOutdoorsTech

Coffee

18:13

Pour-Over Coffee Set

Glass dripper + 2 cups

$48 · In stock

This one is a favourite with coffee lovers. Shall I add it to your cart?

18:13

Recommendation Features

AI discovery, guided conversations and faster decisions

  • AI Product Matching

    Recommend the best products based on customer intent and preferences.

    • Intent-based questions
    • Smart filtering
    • Variant suggestions
    • Context-aware responses

  • Guided Shopping Flows

    Help customers choose step by step instead of browsing endlessly.

    • Needs-based discovery
    • Compare options
    • Upsell accessories
    • Smart follow-ups

  • Conversational Experience

    Turn product search into a natural chat conversation.

    • WhatsApp & Instagram ready
    • Web chat integration
    • Unified history
    • Human handover

  • Conversion-Focused Design

    Move shoppers from discovery to purchase faster.

    • Product cards & links
    • Promo triggers
    • Checkout guidance
    • Real-time responses

How the AI Product Recommendation Chatbot Works

Launch AI recommendations in three simple steps

  1. Connect Your Product Data

    Sync your catalog so MonoChat can understand products and variants.

  2. Create Recommendation Flows

    Design AI conversations that guide shoppers to the right product.

  3. Convert Conversations Into Sales

    Recommend, assist, and close sales across all messaging channels.

Ready-made app in the MonoChat Store

Retail

Store Assistant

An AI store desk for shops and chains that shows products and stock per store, takes click & collect reservations, tracks orders, runs a loyalty club with points and coupons, and sends campaign messages.

Install freeSee what it does

Example conversations

AI product recommendation chatbot examples

Three ways an AI assistant narrows a catalog down to the right product, from a skincare routine to a sold-out favourite.

  • Skincare routine recommendation by skin type

    Two quick questions about skin type and concerns, then a three-step routine from your catalog with a one-tap checkout.

    Lumen Beauty Business account

    Can you suggest a simple routine? My skin gets oily by lunchtime.

    20:15

    Happy to. Is your skin also sensitive or prone to redness?

    20:15

    Yes, sensitiveNo

    No

    20:16

    Balance Routine · 3 steps

    Gel Cleanser · Niacinamide Serum · Light Moisturiser

    $64 as a set (save $11)

    For oily, non-sensitive skin, this routine works morning and evening:

    20:16

    Buy the setJust the serum

    Buy the set

    20:17

    Great choice. Here is your payment link; I have added free samples of our SPF.

    20:17

    Pay $64

  • Finding a running shoe by use and budget

    The assistant asks about terrain, distance and budget, recommends one shoe and suggests a matching accessory without pushing.

    Atlas Sports Typically replies in minutes

    I am training for my first half marathon. Which shoe should I get?

    18:30

    Congratulations! Mostly road or trail? And roughly what budget?

    18:30

    Road · under $150Road · any budgetTrail

    Road · under $150

    18:31

    Cloud Distance 3

    Max cushioning · 8 mm drop · sizes 38–47

    $139 · in stock

    For long road runs in that range, this is our most cushioned option:

    18:31

    Choose sizeCompare with another

    Choose size

    18:32

    Which size do you usually wear? Many runners pair these with our blister-free socks ($14).

    18:32

  • Suggesting an in-stock alternative to a sold-out product

    When the requested model is sold out, the assistant explains the closest alternative in stock and offers a restock alert as a fallback.

    Nova Electronics Business account

    Is the PowerBlend 900 blender available?

    13:10

    PowerBlend 1000

    1,000 W · 1.8 L jar · 5 programmes

    $119 (900 was $109)

    The PowerBlend 900 is sold out until mid-December. The PowerBlend 1000 is in stock and very similar:

    13:10

    What is the difference?

    13:11

    Same motor base and warranty, plus a bigger jar and a smoothie programme. For $10 more you get it today.

    13:11

    Buy the 1000Notify me about the 900

    Buy the 1000

    13:12

    Here is your secure payment link. Delivery is free this week.

    13:12

    Pay $119

Keep exploring

First month of Growth on us

Turn Conversations Into Product Discovery

Recommend products instantly with AI-powered conversations and help shoppers decide faster with MonoChat.

Start with $150 credit Chat on WhatsApp

One code per business • 30 days to redeem • No card needed

$150 to get started.

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