Customer Re-Engagement Flows

Bring Customers Back
Automatically

Reconnect with inactive shoppers using automated follow-ups, personalized conversations, and AI-powered re-engagement flows.

30%
More Returning Users
Automated win-back flows
2x
Higher Engagement
Personalized messages
24/7
Always Running
Automated journeys
1
Unified Inbox
All conversations in one place

Re-Engagement Features

Turn lost opportunities into new conversations with smart automation and personalized messaging.

Automated Win-Back Journeys

Trigger smart follow-ups based on inactivity or abandoned actions.

  • Abandoned browse recovery
  • Cart reminder flows
  • Post-visit nudges
  • Lifecycle-based triggers

Omnichannel Follow-Ups

Reach customers where they respond best — WhatsApp, Instagram, web chat, and more.

  • Channel-based targeting
  • Personalized message templates
  • AI-assisted replies
  • Unified conversation history

Segmentation & Personalization

Send relevant messages using behavioral data and customer intent.

  • Audience segmentation
  • Dynamic content insertion
  • Intent-based flows
  • Smart timing optimization

Timing & Automation Control

Automate sequences while keeping full control of cadence and tone.

  • Delay & frequency settings
  • Smart retry logic
  • Human handoff options
  • Performance analytics

How It Works

Set up automated re-engagement in three steps

01

Define Your Audience

Segment customers based on behavior, inactivity, or purchase intent.

02

Design Re-Engagement Flows

Create automated journeys with AI-assisted messaging and triggers.

03

Launch & Optimize

Track engagement metrics and refine campaigns to improve retention.

Re-Engage Your Customers Automatically

Launch AI-powered follow-up flows that bring shoppers back, restart conversations, and increase lifetime value.

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