Turn One-Time Buyers
Into Loyal Customers
Re-engage shoppers with rewards, coupons, and smart reminders across WhatsApp, Instagram, and web chat — from one inbox.
Loyalty Automation Features
Rewards, coupons, and re-engagement — designed for repeat purchases
Points, Rewards & Tiers
Automate loyalty updates so customers always know their status.
- Points balance updates
- Tier progress alerts
- Reward eligibility
- Personalized nudges
Coupons That Convert
Deliver coupons and offers at the right moment — inside chat.
- Coupon delivery flows
- Limited-time offers
- Cart/inquiry follow-ups
- Click-to-chat promos
Smart Reminders & Re-Engagement
Bring customers back with triggers and lifecycle journeys.
- Win-back journeys
- Back-in-stock alerts
- New arrivals reminders
- Post-purchase re-orders
Personalized Conversations
Make loyalty feel human with a consistent messaging experience.
- Name + history context
- Product preference prompts
- Support + loyalty in one chat
- Agent handover
How It Works
Launch loyalty automation in three steps
Connect Customer Channels
Bring WhatsApp, Instagram, and web chat into one MonoChat inbox.
Set Loyalty Triggers
Create rewards, coupon, and reminder flows based on customer activity.
Increase Repeat Purchases
Re-engage customers automatically while your team handles high-value conversations.
Increase Repeat Purchases with MonoChat
Automate loyalty updates, deliver coupons, and run re-engagement reminders across messaging channels — from one unified inbox.