Automate Shopify Conversations
Across Every Channel
Sync your Shopify store, answer product and order questions instantly, and convert chats into sales on WhatsApp, Instagram, and web.
Shopify Automation That Converts
Sales flows, support flows, and post-purchase journeys — from one inbox.
Shopify Sync
Sync products, variants, and order data into MonoChat.
- Catalog & variant mapping
- Order lookup
- Inventory-aware replies
- Product links & cards
Sales & Support Automation
Automate common questions and convert chats into checkouts.
- Product discovery flows
- Abandoned cart recovery
- Checkout assistance
- Agent handover
Order, Shipping & Returns
Reduce ticket volume with self-serve order updates in chat.
- Where-is-my-order replies
- Delivery updates
- Return policy flows
- Exchange guidance
How It Works
Connect Shopify and go live in three steps.
Connect Shopify
Link your store so MonoChat can access catalog and orders.
- Connect store
- Sync catalog
- Map variants
- Validate order lookup
Enable Chat Journeys
Set up automation for discovery, cart recovery, and support.
- Product finder
- Cart recovery
- FAQs & policies
- Routing rules
Go Live Across Channels
Run the same Shopify-powered flows on WhatsApp, Instagram, and web chat.
- Unified inbox
- Conversation history
- Human takeover
- Performance insights
Built for Scale
Reliable automation with safe handover and measurable outcomes.
Secure Store Connection
Connect with scoped access and safe data handling.
Accurate Product Answers
Replies are grounded in your live Shopify catalog data.
Smart Promotions
Run offers and coupons only when it makes sense.
Human Handover
Escalate VIP or complex cases to your team instantly.
Automate Shopify Sales and Support
Sync your Shopify store, run chat journeys, and reduce support workload across WhatsApp, Instagram and web chat — with MonoChat.