Instagram DM Automation Sell and Take Reservations via DM

You need an Instagram Business account that is connected to a Facebook Page. Once connected, you can bring Instagram DMs into MonoChat to automate replies, route conversations, and track performance.

Yes. You can set up DM automation with AI assistants, instant replies, intent-based routing, FAQs, business-hour flows, and handoff to human agents when needed.

Ad-to-DM tracking helps you understand which ads and campaigns generate DM conversations and conversions. This lets you measure lead quality, optimize creatives, and attribute sales or bookings to ad sources.

MonoChat can tag ad-originated conversations, ask qualifying questions in DMs, score intent, and route high-intent leads directly to your sales team while triggering follow-up flows for others.

Yes. You can use secure payment flows (e.g., card, QR, installments where available) as part of the conversation journey to reduce drop-off and close faster.

Yes. You can group conversations by campaign or ad set, auto-apply tags, respond with campaign-specific templates, and route messages to the right team based on intent or rules.

You can track the funnel from ad → DM → qualified lead → sale/booking, conversion rates per campaign, and the performance of AI vs agents across ad-originated conversations.

Going live is typically fast: connect the account, configure DM automation and routing, then optionally add payments and campaign tracking. Setup time depends on your account configuration.