About MonoChat

About MonoChat The conversational business platform by GridStudio

We build the place where a business talks to its customers: one shared inbox for every messaging channel, AI assistants that answer from your own knowledge, and automation that carries the routine work.

Get Started For Free Chat on WhatsApp

Or start with $150 of credit, enough for a first month of Growth

  • Dubai
  • Istanbul
  • Lisbon
  • Miami
  • Alexandria
8
Channels in one inbox
WhatsApp, Instagram, Messenger, TikTok, Telegram, web chat, SMS and voice
7
Interface languages
English, Turkish, Arabic, German, French, Indonesian, Vietnamese
5
Countries
Offices in the UAE, Türkiye, Portugal, the USA and Egypt
$0
To start
The Basic plan is free forever

Why we build MonoChat

Customer conversations are scattered across apps, and the same questions arrive every day. Our work is to bring them together and let people spend their time on the conversations that need a person.

  • Our mission

    Make business messaging simpler: every conversation in one place, answered quickly, with the context your team needs to help.

  • Our vision

    A trusted conversational platform for businesses of every size, where people and AI assistants work side by side on the same inbox.

What the MonoChat platform does

Four building blocks that work together, on every plan.

The company behind MonoChat

MonoChat is a brand of GridStudio. The service is provided by Bordo Bilişim Ticaret A.Ş., the legal entity named in our terms and privacy policy.

Brand
MonoChat
Parent brand
GridStudio
Legal entity
Bordo Bilişim Ticaret A.Ş.
Registered address
Samsun Teknopark, Aksu Mah. OMÜ Cad. No: 165/37, Atakum, Samsun, Türkiye
E-mail
hello@monochat.ai
Phone
+90 850 840 55 61
Visit gridstudio.ai

Partnerships and certifications

The programmes and standards MonoChat works within.

Teams that run their customer conversations on MonoChat

  • Europcar
  • ISE Football Club
  • Al Jazirah Al Hamra Club
  • Little Caesars
  • Türkiye Sigorta
  • Koton
  • Radisson Hotel President Beyazıt
  • Fenerbahçe
  • tatil.com
  • Haliç Üniversitesi
  • QNET
  • Merit International
  • İzmir Ekol Hastanesi
  • Bizim Toptan
  • Medifema Hastanesi
  • Ozan Business
  • Estevien Clinic
  • Laura Dental Center

The values we work by

What we hold ourselves to when we design, ship and support the product.

  • Innovation

    We keep improving the product and ship new channels and AI capabilities as the messaging ecosystem moves.

  • Reliability

    Customer conversations are business-critical. We treat customer data and daily operations with care.

  • Customer focus

    Our customers’ success is our success. Features start from what teams actually need in their inbox.

  • Transparency

    Open communication and public pricing: you can see what every plan costs before you talk to us.

MonoChat offices

Our headquarters is in Dubai, with offices in Türkiye, Portugal, the USA and Egypt.

  • Dubai Media City (headquarters)

    Arenco Tower No: 705, Dubai Media City, Dubai, United Arab Emirates
    MonoChat UAE

  • Dubai AI Campus, DIFC

    Dubai AI Campus, Innovation One, IH-00-01-03-OF-05, Level 3, DIFC, Dubai, United Arab Emirates
    MonoChat UAE

  • Istanbul, Ataşehir

    Küçükbakkalköy, Atilla İlhan Cd. Efe Sokak No: 2/1, 34750 Ataşehir, Istanbul, Türkiye
    MonoChat Türkiye

  • Samsun Teknopark

    Samsun Teknopark, Aksu Mah. OMÜ Cad. No: 165/37, 55270 Atakum, Samsun, Türkiye
    MonoChat Türkiye

  • Samsun, Atakum

    Baran Loft Building, Körfez Mah. Belediye Cad. No: 6B, 55270 Atakum, Samsun, Türkiye
    MonoChat Türkiye

  • Lisbon

    Av. do Brasil, 43 – 11º Esq., 1700-062 Lisboa, Portugal
    MonoChat Portugal

  • Miami

    1110 Brickell Avenue, Miami, FL 33131, United States
    MonoChat USA

  • Alexandria

    95 El Geish Road, El Attarin, Alexandria, Egypt
    MonoChat Egypt

MonoChat on your devices

Use MonoChat in the browser or install the apps.

FAQ

Questions about MonoChat as a company

Who we are and how to work with us.

Who owns MonoChat?

MonoChat is a GridStudio brand. The service is provided by Bordo Bilişim Ticaret A.Ş., which is the contracting party in the terms of use and the data controller in the privacy policy.

Where is MonoChat located?

MonoChat’s headquarters is in Dubai Media City, with a second office at the Dubai AI Campus in DIFC. We also have offices in Istanbul and Samsun (Türkiye), Lisbon (Portugal), Miami (USA) and Alexandria (Egypt).

Is MonoChat an official WhatsApp solution?

MonoChat connects WhatsApp through the official WhatsApp Business Platform (Cloud API) and carries the Meta Business Partner badge. It is also a TikTok Business Partner.

How can I work with MonoChat as a partner?

Agencies, consultants, system integrators and resellers can join the partnership program and earn commission on the customers they bring. Details are on the partnership page.

How do I contact the MonoChat team?

Write to us on WhatsApp, e-mail hello@monochat.ai or call +90 850 840 55 61. Existing customers can also use the support portal at support.monochat.ai.

Keep exploring

First month of Growth on us

See what MonoChat can do for your team.

Start on the free plan, connect a channel and talk to us on WhatsApp whenever you need a hand.

Start with $150 credit Chat on WhatsApp

One code per business • 30 days to redeem • No card needed

$150 to get started.

Claim