Class Reminder Automation

WhatsApp Class Reminders That Cut No-Shows

Send automated reminders, confirmations and rescheduling prompts before every fitness, pilates, yoga or wellness class.

Get Started For Free Chat on WhatsApp

Or start with $150 of credit, enough for a first month of Growth

Nova Studio Business account

Hi Maya, a reminder: Reformer Pilates tomorrow at 18:30. Will you join us?

10:00

ConfirmRescheduleCancel

I can't make it tomorrow. Can I move it?

10:12

No problem. These classes have open spots this week:

10:12

Fri 18:30Sat 10:00

Saturday 10:00.

10:13

Class rescheduled

Reformer Pilates · Sat 10:00

Your old spot went to the waitlist

All set. See you on Saturday!

10:13

Class Reminder Features

Remind, confirm, reschedule and follow up without manual work

  • Automated Reminders

    Send timely reminders before every class or appointment.

    • Same-day reminders
    • 24-hour reminders
    • Custom reminder timing
    • Multi-channel delivery

  • Attendance Confirmation

    Ask customers to confirm, cancel or reschedule before the session.

    • Confirm attendance
    • Cancel in chat
    • Reschedule prompts
    • Waitlist activation

  • Schedule-Based Triggers

    Trigger reminders from class bookings, calendars or external systems.

    • Class schedules
    • Trainer sessions
    • Gym tours
    • Private appointments

  • Post-Class Follow-Up

    Continue the journey after the class to drive retention and sales.

    • Feedback requests
    • Package offers
    • Membership renewal
    • Next class booking

How Automated Class Reminders Work

Turn class bookings into confirmed attendance in three steps

  1. Class Is Booked

    A customer books a pilates, yoga, gym, wellness or personal training session.

  2. MonoChat Sends Reminders

    Automated messages remind the customer and ask for confirmation before class.

  3. Reduce No-Shows

    Confirmed spots stay booked, cancellations open availability and follow-ups continue automatically.

Example conversations

Automated WhatsApp class reminder examples

Reminders, schedule changes and post-class follow-ups that members can act on with one tap.

  • Personal training reminder with the gym location

    A session reminder goes out two hours before with the branch address, and the assistant answers a last-minute parking question.

    Atlas Fitness Business account

    Atlas Fitness Riverside

    12 Harbour Street

    Open in Maps

    Hi Mark, reminder: your personal training session with Jake is today at 18:00 at our new Riverside branch.

    16:00

    I'll be thereReschedule

    I'll be there

    16:05

    Is there parking at the new branch?

    16:05

    Yes, members park free for up to 2 hours behind the building. Just give your plate number at reception.

    16:05

    Great, see you soon.

    16:06

  • Notifying booked members when a class is cancelled

    When an instructor is ill, every booked member is told right away, gets their credit back and can rebook in the same chat instead of making a wasted trip.

    Lumen Yoga Business account

    Hi Rachel, we're sorry: tonight's 19:30 Vinyasa with Paul is cancelled because he is unwell. Your class credit has been returned.

    14:20

    Book another classKeep my credit

    Book another class

    14:26

    These classes have space this week:

    14:26

    Yin · Tonight 20:00Vinyasa · Thu 19:30Flow · Sat 09:00

    Vinyasa · Thu 19:30

    14:27

    Class booked

    Vinyasa · Thu 15 Oct, 19:30

    Reminder Thursday at 17:30

    All sorted. Thanks for understanding!

    14:27

  • Post-class feedback and next class booking

    After class, members rate the session with one tap and book their next ride in the same chat, which keeps attendance steady week to week.

    Pulse Cycle Studio Business account

    Thanks for riding with us this morning, Alex! How was Power Spin with Marco?

    08:15

    5 stars4 stars3 or less

    5 stars

    08:20

    Thank you! That's 3 rides this week. Want to book the same class next Monday?

    08:20

    Book Mon 07:00See the schedule

    Book Mon 07:00

    08:21

    Power Spin

    Mon 19 Oct · 07:00 · Bike 8

    Reminder Sunday evening

    Booked, and your usual bike is saved.

    08:21

Keep exploring

First month of Growth on us

Reduce Class No-Shows With Automated Reminders

Send reminders, collect confirmations, handle cancellations and automate post-class follow-ups with MonoChat.

Start with $150 credit Chat on WhatsApp

One code per business • 30 days to redeem • No card needed

$150 to get started.

Claim