CRM · Custom integration
Pipedrive + WhatsApp
Turn WhatsApp and Instagram conversations into Pipedrive deals. MonoChat connects to Pipedrive through its API, webhooks and custom functions, set up by your developers or our team.
- Pipedrive
- Custom integration
What it can do
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People and deals from chats
A qualified conversation creates the person and a deal in the right pipeline.
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Activities and notes
Calls to action from the chat become activities, with notes for the salesperson.
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Pipedrive data in the chat
See the deal and its stage beside the conversation.
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Follow-ups from stage changes
A stage change can send an approved WhatsApp template.
Custom integration
How it connects
There is no ready Pipedrive connector in MonoChat. Pipedrive connects through MonoChat’s REST API and webhooks, custom functions that call the Pipedrive API, and MCP. Your developers can set it up, or our team builds it with you.
Built with
- REST API and webhooks
- Custom functions
- MCP servers
- Custom views inside MonoChat
How a custom integration works
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Tell us what should sync
Send us a WhatsApp message with your software, your plan and what should move between it and your conversations.
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We agree the scope
We map the data, the events and the messages, and agree who builds it: your developers with our API, or our team.
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Build and test
The connection is built with MonoChat’s API, webhooks and custom functions, and tested on real conversations.
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Go live
Turn it on for your team and channels, and adjust it as your process changes.
FAQ
Frequently Asked Questions
Quick answers to the most common questions.
Is there a native Pipedrive app in MonoChat?
No. Pipedrive connects through MonoChat’s API, webhooks and custom functions.
Who builds the integration?
Your developers, using our API, or our team, as a project with you.
What does it need from Pipedrive?
A Pipedrive account with API access and the pipelines and fields you want to use.
Start automating today
Connect Pipedrive to your conversations
Tell us about your setup on WhatsApp, and start free with MonoChat today.
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