Notify Patients
When Results Are Ready
Send automated notifications when lab reports and medical results are ready — then guide patients to secure access, follow-up booking or clinic support.
Lab Result Notification Features
Notify patients, share report guidance and route follow-up questions directly in chat
Result Ready Alerts
Notify patients automatically when reports or lab results are ready.
- Report ready alerts
- Lab result notifications
- Follow-up prompts
- Multi-channel messages
Report Access Guidance
Guide patients to securely access their reports or request support.
- Secure access links
- Document instructions
- Report collection guidance
- Identity checks
Next-Step Scheduling
Route patients toward doctor review or follow-up consultations when needed.
- Doctor review prompts
- Follow-up booking
- Control appointments
- Reception routing
Clinic Team Handover
Escalate questions about reports, delays or next steps to your healthcare team.
- Lab team routing
- Doctor handover
- Reception follow-up
- Unified history
How It Works
Turn completed reports into clear patient notifications
Report Becomes Ready
A lab report, test result or medical document is completed in your clinic or lab system.
MonoChat Notifies Patient
The patient receives an automated message with report status and access instructions.
Guide Next Steps
Patients can book a follow-up, ask questions or get routed to the right clinic team.
Automate Lab Result Notifications
Notify patients when reports are ready, guide secure access and route follow-up questions to your clinic team with MonoChat.