Payments · Available now
UniqoPay + WhatsApp
Businesses that take payments with UniqoPay can connect it to MonoChat. Your AI agent or a teammate sends the customer a secure payment link in the chat, and the customer pays in a hosted payment session.
- UniqoPay
- Available now
What it does
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Payment links in the chat
Your AI agent or a teammate sends a secure payment link on WhatsApp, Instagram, Messenger or web chat.
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Hosted payment session
The customer pays in a payment session hosted by UniqoPay. Card details never pass through the chat.
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Status back in MonoChat
MonoChat gets the payment status back, so a paid order can start a flow such as a confirmation message.
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Currency from the order
The payment uses the currency of the order you send.
Available now
Built into MonoChat
UniqoPay is one of the payment systems in Settings › Payment › Payment Systems. Add your UniqoPay credentials once and use it in flows, custom functions and apps that take payments.
- Settings › Payment › Payment Systems
- Currency taken from the order
- Hosted payment session
- Several payment systems per workspace
How to connect
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Open Payment Systems
In MonoChat, go to Settings › Payment › Payment Systems and click Create.
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Add UniqoPay
Choose UniqoPay, give it a title and enter the credentials from your UniqoPay account.
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Send a payment link
Use the payment system in your flows, custom functions or apps that take payments.
FAQ
Frequently Asked Questions
Quick answers to the most common questions.
What do I need from UniqoPay?
A UniqoPay merchant account and its credentials.
Which currency is used?
The currency of the order.
Where does the customer pay?
In a hosted payment session that opens from the payment link.
Can I refund a payment from MonoChat?
No. MonoChat does not handle refunds. Refund in the UniqoPay panel.
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