AI assistant
MonoChat Start
Point it at your website and get an AI assistant that answers your customers on WhatsApp, Instagram, Telegram or your website chat.
Reports
See which ads and posts bring you messages: every chat started from a click-to-WhatsApp or Instagram ad, by ad, day and channel.
New to MonoChat? This creates your account and workspace and installs Ads Referral Report for you. Already have an account? Sign in and the app page opens so you can install it.
Ads Referral Report
By MonoChat, an official Meta Business Partner
Free to install
Read the Ads Referral Report guide
When a customer writes to you by clicking a Meta ad or post (click-to-WhatsApp, click-to-Instagram Direct), the message carries the ad it came from.
Ads Referral Report collects those messages so you can see which campaigns actually start conversations, and who wrote from each one.
Messages per ad, by the ad’s id and headline, from the most to the least.
Which of your numbers and accounts, and which channel types, receive the ad traffic.
The report reads your workspace’s data; nothing needs to be set up.
Everything you work with once Ads Referral Report is installed.
How many messages came from ads each day.
Messages per ad, by the ad’s id and headline.
WhatsApp, Instagram and Messenger, and each of your numbers and accounts.
Customer name and phone or username, date, channel, the ad’s id, headline, type and link, and what the customer wrote.
Date range, ad (source id), channel type and channel.
From install to your first answered customer.
Install Ads Referral Report in your workspace.
Go to Reports › Referral Message Report.
Match the ad id with your Meta Ads Manager to see the campaign.
Step-by-step guide: every screen and setting of Ads Referral Report
New to MonoChat? This creates your account and workspace and installs Ads Referral Report for you. Already have an account? Sign in and the app page opens so you can install it.
FAQ
Straight answers before you install.
Only messages that came with ad or post referral data from Meta, such as click-to-WhatsApp and click-to-Instagram Direct ads. Customers who write without clicking an ad are not in the report.
No. Install the app and open Reports › Referral Message Report; it reads your workspace’s data.
The report shows the ad’s id and headline as Meta sends them. Match the id with your Ads Manager to see the campaign.
WhatsApp, Instagram and Messenger messages that started from an ad or post, broken down by each of your numbers and accounts.
Install them into the same workspace.
AI assistant
Point it at your website and get an AI assistant that answers your customers on WhatsApp, Instagram, Telegram or your website chat.
Salon booking
An AI front desk for salons that books appointments on WhatsApp and Instagram, sends reminders and brings clients back.
Studio booking
An AI front desk for fitness, pilates and yoga studios that books classes and free trials on WhatsApp and Instagram, runs the waitlist and turns trials into members.
Patient coordination
An AI patient coordinator for dental, aesthetic, hair transplant and eye clinics that answers in every language on WhatsApp and Instagram, sends your treatment cards, books or arranges call-backs, and follows up after treatment.
Car rental booking
An AI booking desk for car rental companies that quotes real prices for the dates asked on WhatsApp and Instagram, takes bookings, collects licence and ID photos, sends pick-up and return reminders and handles roadside problems.
Real estate
An AI front desk for real estate agencies that sends matching listings as WhatsApp cards, books viewings with reminders, tracks where every lead comes from, runs project launch campaigns, and handles tenants’ rent, documents and repairs.
Car dealers & workshops
An AI front desk for car dealers and workshops that sends matching cars from your stock as WhatsApp cards, books test drives and service visits, takes part-exchange details, gets extra work approved with one tap, and sends a payment link when the car is ready.
Hotels & travel
An AI front desk for hotels, resorts and travel agencies that quotes your real room rates and sends rooms as WhatsApp cards, books stays, tours, restaurant tables and airport transfers, sends deposit payment links, and takes guests’ requests during their stay.
Education
An AI admissions office for language schools, course centres, schools and universities that recommends programs, books trial lessons and placement tests, takes applications and documents in the chat, and sends fee installment reminders with payment links.
Public services
An AI service desk for municipalities and public institutions that takes citizen requests with photos and location, routes them to departments with a time to resolve, keeps citizens updated, books office appointments and runs events, announcements and surveys.
Non-profit
An AI donor desk for charities and foundations that shares your campaigns, takes donations in the chat with a code and the way to pay, sends receipts and field photos and video to donors, and registers volunteers.
Retail
An AI store desk for shops and chains that shows products and stock per store, takes click & collect reservations, tracks orders, runs a loyalty club with points and coupons, and sends campaign messages.
E-commerce
An AI shop desk for online stores that shows products with a checkout link, tracks orders, recovers abandoned carts, handles return requests and sends campaign messages, connected to Shopify or your own platform.
Marketing
Sends WhatsApp template messages to people who fill your Facebook and Instagram Lead Ads forms, after the delay you choose, from the channel and template you pick, and stops when someone on your team or the customer has already taken over.
Integration
Turns leads and orders from your MonoChat conversations into ClickUp tasks, and brings what your team changes in ClickUp back to MonoChat: a message to the customer, a note, a tag, an event for your flows, profile fields and comments.
Marketing
Asks your customers for a Google review after their visit, on WhatsApp and your other channels, in their own language, with your review link for each branch. Your CRM, POS or a file sends the customers; MonoChat sends the request at the right time, fairly.
AI assistant
Build an AI assistant from your website: it learns your products, policies and FAQs and answers customers on WhatsApp and every channel.
AI tools & flow nodes
Ready-made AI tools and flow nodes for your own flows: web search, opening hours, handover, webhooks, routing and more.
Productivity
Turn conversations into tasks: assign them to your team, track their state, discuss them with comments and set reminders, right next to the chat.
Developer API
Send approved WhatsApp templates from your own systems with one API call; the conversation then continues in MonoChat.
Developer API
Get a direct link to a customer’s conversation from your own systems; the customer and the conversation are created if they do not exist yet.
Start automating today
Install it free from this page. New to MonoChat? Your account and workspace are created for you.
No credit card required • Cancel anytime
Start with $150 of MonoChat credit.
$150 to get started.
One code per business, 30 days to redeem, no card needed.