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Reports

Ads Referral Report

See which ads and posts bring you messages: every chat started from a click-to-WhatsApp or Instagram ad, by ad, day and channel.

New to MonoChat? This creates your account and workspace and installs Ads Referral Report for you. Already have an account? Sign in and the app page opens so you can install it.

  • Click-to-WhatsApp ads
  • Instagram
  • Messenger

Ads Referral Report

By MonoChat, an official Meta Business Partner

From an ad click to a conversation: a sponsored post opens a chat in MonoChat with its ad source

What Ads Referral Report does

When a customer writes to you by clicking a Meta ad or post (click-to-WhatsApp, click-to-Instagram Direct), the message carries the ad it came from.

Ads Referral Report collects those messages so you can see which campaigns actually start conversations, and who wrote from each one.

  • Which ads start chats

    Messages per ad, by the ad’s id and headline, from the most to the least.

  • Every channel

    Which of your numbers and accounts, and which channel types, receive the ad traffic.

  • No extra setup

    The report reads your workspace’s data; nothing needs to be set up.

Screens and features

Everything you work with once Ads Referral Report is installed.

  • Daily trend

    How many messages came from ads each day.

  • Best ads

    Messages per ad, by the ad’s id and headline.

  • By channel

    WhatsApp, Instagram and Messenger, and each of your numbers and accounts.

  • Every message

    Customer name and phone or username, date, channel, the ad’s id, headline, type and link, and what the customer wrote.

  • Filters

    Date range, ad (source id), channel type and channel.

How to get started

From install to your first answered customer.

  1. Install the app

    Install Ads Referral Report in your workspace.

  2. Open the report

    Go to Reports › Referral Message Report.

  3. Match with Ads Manager

    Match the ad id with your Meta Ads Manager to see the campaign.

  • Only messages that came with ad or post referral data from Meta are counted; customers who write without clicking an ad are not in the report.

Step-by-step guide: every screen and setting of Ads Referral Report

Install free

New to MonoChat? This creates your account and workspace and installs Ads Referral Report for you. Already have an account? Sign in and the app page opens so you can install it.

FAQ

Ads Referral Report: FAQ

Straight answers before you install.

Which messages are counted?

Only messages that came with ad or post referral data from Meta, such as click-to-WhatsApp and click-to-Instagram Direct ads. Customers who write without clicking an ad are not in the report.

Do I need to set anything up?

No. Install the app and open Reports › Referral Message Report; it reads your workspace’s data.

Can I see the campaign name?

The report shows the ad’s id and headline as Meta sends them. Match the id with your Ads Manager to see the campaign.

Which channels are included?

WhatsApp, Instagram and Messenger messages that started from an ad or post, broken down by each of your numbers and accounts.

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Start automating today

Install Ads Referral Report in minutes

Install it free from this page. New to MonoChat? Your account and workspace are created for you.

No credit card required • Cancel anytime

$150 to get started.

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