Handle Reservations
Directly in WhatsApp
Let guests book hotel stays, restaurant tables and hospitality services through guided WhatsApp conversations — with confirmations, reminders and team handover.
WhatsApp Reservation Features
Reservations, confirmations and guest support — directly in chat
Reservation Capture
Collect booking requests directly from WhatsApp conversations.
- Date & time requests
- Guest count
- Room or table type
- Special requests
Availability Guidance
Help guests find available options without waiting for staff.
- Room availability
- Restaurant slots
- Alternative times
- Package suggestions
Confirmations & Reminders
Reduce missed bookings with automated confirmations and reminders.
- Booking confirmation
- Arrival reminders
- Cancellation prompts
- Reschedule flows
Guest Conversation Continuity
Keep every reservation, question and handover in one shared inbox.
- WhatsApp follow-up
- Unified history
- Staff handover
- Post-visit messages
How It Works
Turn WhatsApp messages into confirmed reservations in three steps
Guest Starts a Chat
A guest asks about room availability, restaurant tables, prices or booking details.
Collect Reservation Details
MonoChat captures date, time, guest count, preferences and special requests automatically.
Confirm & Follow Up
Send confirmations, reminders, updates and post-visit follow-ups to improve guest experience.
Automate WhatsApp Reservations
Handle hotel and restaurant booking requests, confirmations and guest follow-ups directly in WhatsApp with MonoChat.