E-commerce · Custom integration
WooCommerce + WhatsApp
Bring your WooCommerce products and orders into WhatsApp conversations. Shop Assistant takes products, orders and carts from any platform through its HTTP API or a CSV file, and our team can connect your store for you.
- WooCommerce
- Custom integration
What it can do
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Products in the chat
The assistant finds products and sends them with a link to your store.
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Order tracking
Customers ask where their order is and get the status in the chat.
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Abandoned carts
Cart reminders on WhatsApp to customers who agreed to hear from you.
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Returns and requests
Requests reach your team with the order attached.
Custom integration
How it connects
There is no ready WooCommerce connector in MonoChat. WooCommerce connects through MonoChat’s REST API and webhooks, custom functions that call the WooCommerce API, and MCP. Your developers can set it up, or our team builds it with you.
Built with
- REST API and webhooks
- Custom functions
- MCP servers
- Custom views inside MonoChat
How a custom integration works
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Tell us what should sync
Send us a WhatsApp message with your software, your plan and what should move between it and your conversations.
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We agree the scope
We map the data, the events and the messages, and agree who builds it: your developers with our API, or our team.
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Build and test
The connection is built with MonoChat’s API, webhooks and custom functions, and tested on real conversations.
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Go live
Turn it on for your team and channels, and adjust it as your process changes.
FAQ
Frequently Asked Questions
Quick answers to the most common questions.
Is there a native WooCommerce app in MonoChat?
No. WooCommerce data comes in through Shop Assistant’s HTTP API or a CSV file, or a connection our team sets up.
Who builds the connection?
Your developers, using the API, or our team, as a project with you.
Can I send abandoned cart messages?
Yes, to customers who agreed to receive WhatsApp messages. Meta charges these as marketing messages.
Start automating today
Connect WooCommerce to your conversations
Tell us about your setup on WhatsApp, and start free with MonoChat today.
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