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Tour Booking Flows

Automate Tour Bookings With Guided Chat Flows

Collect traveler details, tour preferences, dates and special requests through guided conversations — then confirm, remind and hand over when needed.

Or start with $150 of credit, enough for a first month of Growth

Nova Tours Business account

Hi, I'd like to book the boat tour.

13:30

Great choice! For which date, how many people, and do you need hotel pick-up?

13:30

This Saturday, 2 adults and 1 child, with hotel pick-up.

13:31

Boat tour booking

Sat 09:30 · 2 adults, 1 child

Hotel pick-up included

You're booked! We'll send a reminder the evening before.

13:32

Tour Booking Features

Collect traveler details and automate booking journeys directly in chat

  • Guided Tour Booking

    Help travelers choose dates, tours and guest options directly in chat.

    • Tour selection
    • Date preferences
    • Guest count
    • Private or group tours
  • Traveler Detail Collection

    Collect the information your team needs before confirming the booking.

    • Traveler names
    • Contact details
    • Pickup location
    • Special requirements
  • Tour Info & Preparation

    Share tour details, meeting points and preparation instructions instantly.

    • Itinerary details
    • Meeting points
    • What to bring
    • Cancellation rules
  • Booking Handover

    Route high-intent travelers to your team with full booking context.

    • Payment questions
    • Custom requests
    • Agent handover
    • Unified history

How WhatsApp tour booking works

Turn tour inquiries into complete booking journeys in three steps

  1. Traveler Starts Booking

    A traveler asks about tours, availability, prices, pickup points or travel dates.

  2. Collect Booking Details

    MonoChat captures tour choice, date, guest count, contact info and special requests.

  3. Confirm & Prepare

    Send booking confirmation, tour instructions, reminders and staff handover when needed.

Ready-made app in the MonoChat Store

An AI front desk for hotels, resorts and travel agencies that quotes your real room rates and sends rooms as WhatsApp cards, books stays, tours, restaurant tables and airport transfers, sends deposit payment links, and takes guests’ requests during their stay.

Example conversations

WhatsApp tour booking examples

Forms, deposits, custom quotes and day-before reminders: every step of a tour booking, handled in the chat.

  • Booking a hot air balloon tour with a WhatsApp form

    A WhatsApp Flow collects passenger names and the hotel for pick-up, and a deposit link secures the seats before the guest leaves the chat.

    Vela Tours Business account

    Hi, are there balloon flights on 3 May? We’re 2 adults.

    20:14

    Yes! Sunrise flight on 3 May, pick-up around 04:45. €220 per person, including breakfast and a flight certificate.

    20:14

    Book 2 seatsOther dates

    Book 2 seats

    20:15

    Passenger details

    Full names · hotel name · phone

    Form · 1 minute

    Please fill in the short form for both passengers.

    20:15

    Seats held · 3 May sunrise flight

    2 adults · pick-up from Lumen Cave Hotel

    €440 · €100 deposit due now

    Thanks! Pay the deposit to confirm; the rest is paid on the day.

    20:18

    Pay €100 deposit
  • Requesting a private tour quote on Instagram

    The assistant collects the group, dates and interests for a custom tour, then a named tour planner sends a quote in the same thread.

    Lumen Travel Business account

    Do you do private Istanbul tours? We’re 6 people, mostly interested in food and history.

    11:05

    We do! How many days would you like, and which dates?

    11:05

    Half dayFull day2 days

    Full day, on 12 October.

    11:06

    Private tour request

    Istanbul · 12 Oct · full day · 6 guests

    Interests: food, history

    Thanks! I’m passing this to our tour planner now.

    11:06

    Hi, I’m Mark, tour planner. For 6 guests a private guide, minivan and food tasting stops come to $1,140 in total. Shall I send the full itinerary?

    11:30

    Send itinerary
  • Tour reminder with meeting point and pick-up time

    The evening before the tour a reminder confirms the pick-up time, and the guest adds a traveller to the booking in the same reply.

    Vela Tours Business account

    Tomorrow: Jeep Safari

    Pick-up 08:15 · Atlas Resort, main gate

    Bring: swimwear, towel, sunscreen

    Hi Olivia, see you tomorrow! Your guide is Kaan, 2 guests booked.

    19:00

    All goodChange something

    Change something

    19:12

    My sister wants to join, can we add 1 more adult?

    19:12

    Yes, there’s space in your jeep. 1 adult is €45, paid to the guide in cash or here by card.

    19:13

    Pay €45 nowPay the guide

    Pay the guide

    19:13

    Done, your booking is now 3 guests. Kaan will see the update in the morning.

    19:13

First month of Growth on us

Automate Tour Booking Journeys

Collect traveler details, confirm booking requests and send tour instructions through MonoChat’s guided conversation flows.

One code per business • 30 days to redeem • No card needed

$150 to get started.

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