Tour Booking Flows

Automate Tour Bookings With Guided Chat Flows

Collect traveler details, tour preferences, dates and special requests through guided conversations — then confirm, remind and hand over when needed.

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Or start with $150 of credit, enough for a first month of Growth

Nova Tours Business account

Hi, I'd like to book the boat tour.

13:30

Great choice! For which date, how many people, and do you need hotel pick-up?

13:30

This Saturday, 2 adults and 1 child, with hotel pick-up.

13:31

Boat tour booking

Sat 09:30 · 2 adults, 1 child

Hotel pick-up included

You're booked! We'll send a reminder the evening before.

13:32

Tour Booking Features

Collect traveler details and automate booking journeys directly in chat

  • Guided Tour Booking

    Help travelers choose dates, tours and guest options directly in chat.

    • Tour selection
    • Date preferences
    • Guest count
    • Private or group tours

  • Traveler Detail Collection

    Collect the information your team needs before confirming the booking.

    • Traveler names
    • Contact details
    • Pickup location
    • Special requirements

  • Tour Info & Preparation

    Share tour details, meeting points and preparation instructions instantly.

    • Itinerary details
    • Meeting points
    • What to bring
    • Cancellation rules

  • Booking Handover

    Route high-intent travelers to your team with full booking context.

    • Payment questions
    • Custom requests
    • Agent handover
    • Unified history

How WhatsApp tour booking works

Turn tour inquiries into complete booking journeys in three steps

  1. Traveler Starts Booking

    A traveler asks about tours, availability, prices, pickup points or travel dates.

  2. Collect Booking Details

    MonoChat captures tour choice, date, guest count, contact info and special requests.

  3. Confirm & Prepare

    Send booking confirmation, tour instructions, reminders and staff handover when needed.

Example conversations

WhatsApp tour booking examples

Forms, deposits, custom quotes and day-before reminders: every step of a tour booking, handled in the chat.

  • Booking a hot air balloon tour with a WhatsApp form

    A WhatsApp Flow collects passenger names and the hotel for pick-up, and a deposit link secures the seats before the guest leaves the chat.

    Vela Tours Business account

    Hi, are there balloon flights on 3 May? We’re 2 adults.

    20:14

    Yes! Sunrise flight on 3 May, pick-up around 04:45. €220 per person, including breakfast and a flight certificate.

    20:14

    Book 2 seatsOther dates

    Book 2 seats

    20:15

    Passenger details

    Full names · hotel name · phone

    Form · 1 minute

    Please fill in the short form for both passengers.

    20:15

    Seats held · 3 May sunrise flight

    2 adults · pick-up from Lumen Cave Hotel

    €440 · €100 deposit due now

    Thanks! Pay the deposit to confirm; the rest is paid on the day.

    20:18

    Pay €100 deposit

  • Requesting a private tour quote on Instagram

    The assistant collects the group, dates and interests for a custom tour, then a named tour planner sends a quote in the same thread.

    Lumen Travel Business account

    Do you do private Istanbul tours? We’re 6 people, mostly interested in food and history.

    11:05

    We do! How many days would you like, and which dates?

    11:05

    Half dayFull day2 days

    Full day, on 12 October.

    11:06

    Private tour request

    Istanbul · 12 Oct · full day · 6 guests

    Interests: food, history

    Thanks! I’m passing this to our tour planner now.

    11:06

    Hi, I’m Mark, tour planner. For 6 guests a private guide, minivan and food tasting stops come to $1,140 in total. Shall I send the full itinerary?

    11:30

    Send itinerary

  • Tour reminder with meeting point and pick-up time

    The evening before the tour a reminder confirms the pick-up time, and the guest adds a traveller to the booking in the same reply.

    Vela Tours Business account

    Tomorrow: Jeep Safari

    Pick-up 08:15 · Atlas Resort, main gate

    Bring: swimwear, towel, sunscreen

    Hi Olivia, see you tomorrow! Your guide is Kaan, 2 guests booked.

    19:00

    All goodChange something

    Change something

    19:12

    My sister wants to join, can we add 1 more adult?

    19:12

    Yes, there’s space in your jeep. 1 adult is €45, paid to the guide in cash or here by card.

    19:13

    Pay €45 nowPay the guide

    Pay the guide

    19:13

    Done, your booking is now 3 guests. Kaan will see the update in the morning.

    19:13

Keep exploring

First month of Growth on us

Automate Tour Booking Journeys

Collect traveler details, confirm booking requests and send tour instructions through MonoChat’s guided conversation flows.

Start with $150 credit Chat on WhatsApp

One code per business • 30 days to redeem • No card needed

$150 to get started.

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