E-commerce · Available now
Ticimax + WhatsApp
CompanyAI connects your Ticimax store to WhatsApp, Instagram and web chat. Its AI assistant learns your website, searches your Ticimax products when a customer asks, and hands the conversation to your team when needed.
- Ticimax
- Available now
What it does
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Product search in the chat
The assistant searches your Ticimax products and shows the ones that match the customer’s question.
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Answers from your website
Delivery, returns, payment and contact questions are answered from your own pages and policies.
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Requests to the right team
Complaints and requests become tasks for the right department, with photos the customer sends.
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Guardrails
Topics the assistant must not discuss are checked before every answer.
Available now
Available now
Ticimax product search is part of the CompanyAI app in the MonoChat Store. Connect your store in the app’s settings and the assistant starts using your products.
MonoChat apps for this
- CompanyAI AI assistant
How to connect
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Install CompanyAI
Open CompanyAI in the MonoChat Store and install it on your workspace.
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Import your website
CompanyAI reads your site and finds products, FAQs and policies for you to review.
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Connect Ticimax
Connect your Ticimax store so the assistant can search your products.
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Turn the assistant on
It starts answering on WhatsApp and your other connected channels.
FAQ
Frequently Asked Questions
Quick answers to the most common questions.
What does the Ticimax connection do?
It lets the AI assistant search your Ticimax products and show customers the matching ones in the chat.
Does it work with Shopify too?
Yes. CompanyAI searches Shopify or Ticimax stores.
Which channels does it answer on?
WhatsApp, Instagram and the other channels connected to your MonoChat workspace.
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One code per business • 30 days to redeem • No card needed