Salon booking

Salon Assistant

An AI front desk for salons that books appointments on WhatsApp and Instagram, sends reminders and brings clients back.

Install free Already using MonoChat? Open in your workspace

New to MonoChat? This creates your account and workspace and installs Salon Assistant for you. Already have an account? Sign in and the app page opens so you can install it.

  • WhatsApp
  • Instagram
  • Web chat
  • Voice messages

Salon Assistant

By MonoChat, an official Meta Business Partner

Free to install

Read the Salon Assistant guide
Salon Assistant booking a women’s haircut on WhatsApp with the available times as buttons

What Salon Assistant does

Salon Assistant is the front desk of a hair salon, barber, nail studio, beauty studio or spa, on WhatsApp, Instagram and web chat.

It answers price and service questions from your own menu, offers only times that are really free, books the appointment with the right person, and keeps the calendar full with reminders, aftercare and review requests.

It understands voice messages and answers in the client’s language.

  • Only times that are really free

    Times come from your opening hours, each team member’s hours and days off, the services they do and what is already booked. Every booking is checked again on the server.

  • Never a price you did not enter

    Price and service answers come from your own service menu. The assistant never quotes a price you did not enter.

  • Fewer no-shows

    A reminder the day before with Confirm, Reschedule and Cancel buttons, answered on the spot. Changes inside your cancellation window come to you instead.

Screens and features

Everything you work with once Salon Assistant is installed.

  • Book around the clock

    Clients ask, pick a time and get booked while your hands are busy or the salon is closed.

  • Aftercare and reviews

    A care message per service after the visit, then “How was it?”. Happy clients get your Google review link; unhappy ones reach you.

  • Bring clients back

    An invitation when a service’s “come back in” time passes, and a “we miss you” for clients who have not been for a while. Both stay off until you switch them on.

  • Bookings at the desk too

    The same calendar and rules for bookings you take on the phone; the client gets the confirmation and reminders on WhatsApp.

  • Salon screens

    A week calendar coloured by team member, appointments, clients, reviews and messages taken, plus settings for services, team, booking rules, automatic messages, how it talks and handover.

  • Salon reports

    Bookings made (and how many while you were closed), no-show rate with and without reminders, revenue, reviews, most booked services and appointments per team member.

  • Beside the conversation

    The client’s next appointment, visits, allergies and notes, next to the chat. Allergies the assistant hears are saved on the client card.

  • Sample data

    Sample data fills the calendar, clients and reports so you can try it on day one. It is never messaged and comes out with one click.

See Salon Assistant

How to get started

From install to your first answered customer.

  1. Set up your salon

    Pick your kind of salon (a starting service menu is filled in), then add your name, hours and team. It takes about two minutes.

  2. Add your prices

    Enter your prices on the Services tab.

  3. Turn the assistant on

    Nothing runs until you turn it on. Turning it on also starts the reminders and follow-ups that are switched on.

  4. Try it as a client

    Message your own number as a client would, with or without sample data.

  • Turning the assistant on submits the WhatsApp templates its reminders and follow-ups need on your number; you see their approval status in the app.
  • Runs on MonoChat’s AI Agent with voice message support and built-in safety checks.

Step-by-step guide: every screen and setting of Salon Assistant

Install free

New to MonoChat? This creates your account and workspace and installs Salon Assistant for you. Already have an account? Sign in and the app page opens so you can install it.

FAQ

Salon Assistant: FAQ

Straight answers before you install.

Which salons is it for?

Hair salons, barbers, nail studios, beauty studios and spas. When you set it up you pick your kind of salon and a starting service menu is filled in.

Which channels does it answer on?

WhatsApp, Instagram and web chat. Confirmations and reminders for bookings you take on the phone go out on WhatsApp.

Can it double-book or offer a time we do not have?

No. It only offers times that are free in your calendar, based on opening hours, each team member’s hours and days off, the services they do and existing bookings, and every booking is checked again on the server.

How does it reduce no-shows?

The day before, the client gets a reminder with Confirm, Reschedule and Cancel buttons, answered on the spot. Changes inside your cancellation window come to you instead.

Will it message clients before I am ready?

No. Nothing runs until you turn the assistant on, and the come-back and “we miss you” messages stay off until you switch them on. Sample data is never messaged.

Does it understand voice messages and other languages?

Yes. It understands voice messages and answers in the client’s language.

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