CRM · Custom integration
HubSpot + WhatsApp
Bring WhatsApp, Instagram and web chat conversations into your HubSpot process. MonoChat connects to HubSpot through its API, webhooks and custom functions, so contacts, deals and notes stay in step with your chats.
- HubSpot
- Custom integration
What it can do
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Contacts from chats
New WhatsApp and Instagram contacts are created or updated in HubSpot.
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Deals from conversations
A qualified conversation creates or moves a deal in your pipeline.
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HubSpot data in the chat
Your AI assistant and your team see the contact’s HubSpot details while they answer.
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Messages from HubSpot changes
A deal stage change can send the customer an approved WhatsApp template.
Custom integration
How it connects
There is no ready HubSpot connector in MonoChat. HubSpot connects through MonoChat’s REST API and webhooks, custom functions that call the HubSpot API, and MCP. Your developers can set it up, or our team builds it with you.
Built with
- REST API and webhooks
- Custom functions
- MCP servers
- Custom views inside MonoChat
How a custom integration works
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Tell us what should sync
Send us a WhatsApp message with your software, your plan and what should move between it and your conversations.
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We agree the scope
We map the data, the events and the messages, and agree who builds it: your developers with our API, or our team.
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Build and test
The connection is built with MonoChat’s API, webhooks and custom functions, and tested on real conversations.
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Go live
Turn it on for your team and channels, and adjust it as your process changes.
FAQ
Frequently Asked Questions
Quick answers to the most common questions.
Is there a native HubSpot app in MonoChat?
No. HubSpot connects through MonoChat’s API, webhooks and custom functions, set up for your HubSpot account.
Who builds the integration?
Your developers, using our API and documentation, or our team, as a project with you.
What can be synced?
Typically contacts, deals, notes and properties. We agree the exact fields with you before we start.
Start automating today
Connect HubSpot to your conversations
Tell us about your setup on WhatsApp, and start free with MonoChat today.
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