Payments · Available now
PayPal + WhatsApp
Connect your own PayPal account to MonoChat. Your flows and apps then send customers a payment link in the conversation and see when it is paid.
- PayPal
- Available now
What it does
-
Your own PayPal account
Payments go to your PayPal account. MonoChat never holds your money.
-
Payment links in the chat
Send a link for an order, a booking or an invoice on WhatsApp, Instagram, Messenger or web chat.
-
Test before you go live
Turn on “Sandbox mode” to try payments with test credentials, then turn it off to take real payments.
-
Results back in MonoChat
A paid order can start a flow, such as a confirmation or a thank-you message.
Available now
Built into MonoChat
PayPal is one of the payment systems in Settings › Payment › Payment Systems. From your PayPal account you need: Client ID, Client secret, Webhook ID.
- Settings › Payment › Payment Systems
- Client ID, Client secret, Webhook ID, Sandbox mode
- Several payment systems per workspace
- Accepted currencies in Currency Settings
How to connect
-
Open Payment Systems
In MonoChat, go to Settings › Payment › Payment Systems and click Create.
-
Add PayPal
Choose PayPal, give it a title and fill in: Client ID, Client secret, Webhook ID, Sandbox mode.
-
Send a payment link
Use the payment system in your flows, custom functions or apps that take payments.
FAQ
Frequently Asked Questions
Quick answers to the most common questions.
What do I need from PayPal?
A PayPal merchant account. MonoChat asks for: Client ID, Client secret, Webhook ID.
Where does the money go?
To your own PayPal account. MonoChat creates the payment link and shows the result in the conversation.
Which currencies are supported?
24 currencies, including USD, EUR, GBP, AUD, CAD and JPY.
Can I refund a payment from MonoChat?
No. MonoChat does not handle refunds. Refund in the PayPal panel.
First month of Growth on us
Connect it to WhatsApp today
Start free and connect in a few minutes.
One code per business • 30 days to redeem • No card needed