AI assistant

CompanyAI

Build an AI assistant from your website: it learns your products, policies and FAQs and answers customers on WhatsApp and every channel.

Install free Already using MonoChat? Open in your workspace

New to MonoChat? This creates your account and workspace and installs CompanyAI for you. Already have an account? Sign in and the app page opens so you can install it.

  • WhatsApp
  • Instagram
  • Shopify
  • Ticimax

CompanyAI

By MonoChat, an official Meta Business Partner

Free to install

Read the CompanyAI guide
CompanyAI turns a furniture website into an AI assistant that answers a stock and delivery question on WhatsApp

What CompanyAI does

Give CompanyAI your website and it reads it. Your products and services, contact details, locations, policies and frequently asked questions become the assistant’s knowledge.

It answers customers on WhatsApp, Instagram and your other channels from that knowledge only, records requests and complaints as tasks for the right department, and hands over to your team when needed.

  • Learns from your site

    It crawls your pages and sorts what it finds into products, FAQs, policies and contact information.

  • Answers only from what you approve

    Everything it knows sits on editable screens, so you decide what it may say.

  • Requests reach the right team

    Requests, complaints and suggestions become tasks for the right department, updated when the customer adds photos or details.

  • Guardrails

    Topics it must not discuss are checked before every answer.

Screens and features

Everything you work with once CompanyAI is installed.

  • Website import

    Crawls your website and finds your products, FAQs, policies and contact information.

  • FAQs, products and policies

    Review and edit everything the assistant knows on its own screens.

  • Locations and contact information

    Where you are and how to reach you, ready for customers who ask.

  • Departments

    Requests, complaints and suggestions are turned into tasks and sent to the right department.

  • Product search

    Searches your Shopify or Ticimax store and shows customers the matching products.

  • Guardrails

    List the topics it must not discuss, such as competitors, internal information or financial advice.

  • Assistant settings

    How the assistant behaves, on one screen.

  • Handover to your team

    Hands the conversation over to your team when needed.

See CompanyAI

How to get started

From install to your first answered customer.

  1. Import your website

    Start the website import and review what it found.

  2. Add your departments

    So requests and complaints reach the right team.

  3. Connect your store (optional)

    Connect Shopify or Ticimax so it can search your products.

  4. Turn the assistant on

    It starts answering on the channels connected to your workspace.

Step-by-step guide: every screen and setting of CompanyAI

Install free

New to MonoChat? This creates your account and workspace and installs CompanyAI for you. Already have an account? Sign in and the app page opens so you can install it.

FAQ

CompanyAI: FAQ

Straight answers before you install.

Where does CompanyAI get its answers from?

From your website. It crawls your pages and sorts them into products, FAQs, policies and contact information, which you can review and edit. It answers from that knowledge only.

What happens with complaints and requests?

The assistant records requests, complaints and suggestions as tasks for the right department, and updates the task when the customer adds photos or details.

Can it search my online store?

Yes. It can search products in Shopify or Ticimax and show customers the matching products.

How do I stop it from discussing certain topics?

Add them as guardrails. Topics it must not discuss are checked before every answer.

How is CompanyAI different from MonoChat Start?

Both learn from your website. CompanyAI adds departments and tasks for requests and complaints, product search in Shopify or Ticimax, and guardrails. MonoChat Start focuses on a fast start: a knowledge base in two minutes, a list of unanswered questions and handover to your team.

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Install it free from this page. New to MonoChat? Your account and workspace are created for you.

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$150 to get started.

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