Payments · Available now
Telr + WhatsApp
Connect your own Telr account to MonoChat. Your flows and apps then send customers a payment link in the conversation and see when it is paid.
- Telr
- Available now
What it does
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Your own Telr account
Payments go to your Telr account. MonoChat never holds your money.
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Payment links in the chat
Send a link for an order, a booking or an invoice on WhatsApp, Instagram, Messenger or web chat.
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Test before you go live
Turn on “Test mode” to try payments with test credentials, then turn it off to take real payments.
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Results back in MonoChat
A paid order can start a flow, such as a confirmation or a thank-you message.
Available now
Built into MonoChat
Telr is one of the payment systems in Settings › Payment › Payment Systems. From your Telr account you need: Store ID, Auth key.
- Settings › Payment › Payment Systems
- Store ID, Auth key, Test mode
- Several payment systems per workspace
- Accepted currencies in Currency Settings
How to connect
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Open Payment Systems
In MonoChat, go to Settings › Payment › Payment Systems and click Create.
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Add Telr
Choose Telr, give it a title and fill in: Store ID, Auth key, Test mode.
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Send a payment link
Use the payment system in your flows, custom functions or apps that take payments.
FAQ
Frequently Asked Questions
Quick answers to the most common questions.
What do I need from Telr?
A Telr merchant account. MonoChat asks for: Store ID, Auth key.
Where does the money go?
To your own Telr account. MonoChat creates the payment link and shows the result in the conversation.
Can I refund a payment from MonoChat?
No. MonoChat does not handle refunds. Refund in the Telr panel.
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