Appointment Booking Assistant

Clinic Appointment Booking on WhatsApp, Fully Automated

Let patients schedule clinic visits and consultations through guided chat flows — with intake questions, confirmations, reminders and team handover.

Get Started For Free Chat on WhatsApp

Or start with $150 of credit, enough for a first month of Growth

Nova Clinic Business account

Hi, I would like to book a dermatology appointment.

10:02

Happy to help! Which day works best for you?

10:02

TomorrowThursdayAnother day

Thursday afternoon, please.

10:03

We have 14:30 or 16:00 on Thursday. Which one should I reserve?

10:03

14:30

10:04

Appointment confirmed

Dermatology · Thursday 14:30

Reminder set for the day before

You are booked. Reply here any time to reschedule.

10:04

Appointment Booking Features

Schedule visits, collect intake details and reduce no-shows directly in chat

  • Appointment Scheduling

    Let patients book consultations directly from messaging channels.

    • Preferred date
    • Time slot selection
    • Clinic branch
    • Doctor or department

  • Consultation Intake

    Collect basic visit information before the appointment.

    • Visit reason
    • New or returning patient
    • Department selection
    • Urgency routing

  • Reminders & Confirmations

    Reduce missed appointments with automated reminders.

    • Booking confirmation
    • Visit reminders
    • Reschedule prompts
    • Cancellation handling

  • Clinic Team Handover

    Route patient requests to the right team with full conversation context.

    • Reception handover
    • Doctor routing
    • Unified history
    • Follow-up flows

How It Works

Turn patient messages into confirmed healthcare appointments

  1. Patient Requests Appointment

    A patient asks for a consultation, doctor availability or clinic appointment in chat.

  2. Collect Booking Details

    MonoChat captures department, preferred time, patient details and visit reason.

  3. Confirm & Remind

    Send appointment confirmation, reminders and rescheduling options automatically.

Example conversations

WhatsApp appointment booking examples for clinics

Booking, rescheduling and filling cancelled slots, handled in the chat and written straight into your booking system.

  • Rescheduling a dental appointment on WhatsApp

    The patient replies to the reminder, picks a new time and the old slot is released for someone else.

    Atlas Dental Business account

    Hi James, your filling appointment with Dr. Patel is on Monday 3 November at 08:45.

    18:00

    ConfirmChange time

    Change time. Mornings are hard this week, anything after 16:00?

    18:14

    Dr. Patel has these late slots this week:

    18:14

    Tue 16:30Wed 17:15Thu 18:00

    Wed 17:15

    18:15

    Appointment updated

    Filling · Wednesday 5 Nov, 17:15

    Atlas Dental · Riverside branch

    All set. We will remind you on Tuesday evening.

    18:15

  • Booking a pediatrician appointment for a child

    A parent books for their child: the assistant asks who the visit is for, collects the child's details in a short form and confirms the branch.

    Nova Family Clinic Business account

    Hi, I need an appointment with a pediatrician for my son.

    08:40

    Of course. Is he already registered with us?

    08:40

    YesNo, first visit

    No, first visit

    08:41

    New patient details

    Child's name, date of birth, parent contact

    Takes about 1 minute

    Please fill in this short form, then I will show you the free times.

    08:41

    Open form

    Thanks! Dr. Brooks has Friday at 10:15 or 15:40 at the Westgate branch.

    08:44

    Fri 10:15Fri 15:40

    Fri 15:40

    08:45

  • Filling a cancelled slot from the waiting list

    When a slot opens, patients on the waiting list get a message and the first to accept is booked automatically.

    Lumen Dermatology Business account

    Hi Sophie, an earlier appointment with Dr. Lewis has opened up: tomorrow, Wednesday at 11:20. Would you like it?

    14:02

    Yes, take itKeep my date

    Yes, take it

    14:05

    Appointment confirmed

    Dermatology · Wednesday 11:20

    Previous date (24 Nov) released

    Great, you are booked for tomorrow. Please arrive 10 minutes early.

    14:05

    Perfect, thanks!

    14:06

Keep exploring

First month of Growth on us

Automate Healthcare Appointment Booking

Let patients book appointments, share visit details and receive automated reminders with MonoChat.

Start with $150 credit Chat on WhatsApp

One code per business • 30 days to redeem • No card needed

$150 to get started.

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