E-commerce · Custom integration
Magento + WhatsApp
Bring your Magento products and orders into WhatsApp conversations. Shop Assistant takes products, orders and carts from any platform through its HTTP API or a CSV file, and our team can connect your store for you.
- Magento
- Custom integration
What it can do
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Products in the chat
The assistant finds products and sends them with a link to your store.
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Order tracking
Customers ask where their order is and get the status in the chat.
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Abandoned carts
Cart reminders on WhatsApp to customers who agreed to hear from you.
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Returns and requests
Requests reach your team with the order attached.
Custom integration
How it connects
There is no ready Magento connector in MonoChat. Magento connects through MonoChat’s REST API and webhooks, custom functions that call the Magento API, and MCP. Your developers can set it up, or our team builds it with you.
Built with
- REST API and webhooks
- Custom functions
- MCP servers
- Custom views inside MonoChat
How a custom integration works
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Tell us what should sync
Send us a WhatsApp message with your software, your plan and what should move between it and your conversations.
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We agree the scope
We map the data, the events and the messages, and agree who builds it: your developers with our API, or our team.
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Build and test
The connection is built with MonoChat’s API, webhooks and custom functions, and tested on real conversations.
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Go live
Turn it on for your team and channels, and adjust it as your process changes.
FAQ
Frequently Asked Questions
Quick answers to the most common questions.
Is there a native Magento app in MonoChat?
No. Magento data comes in through Shop Assistant’s HTTP API or a CSV file, or a connection our team sets up.
Does it work with Adobe Commerce?
Yes, the same way: through the API or a connection built for your store.
Who builds the connection?
Your developers, using the API, or our team, as a project with you.
Start automating today
Connect Magento to your conversations
Tell us about your setup on WhatsApp, and start free with MonoChat today.
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