Customization & Integrations
Customization and integrations that fit your business systems.
Extend MonoChat with custom functions, internal screens, payment flows, knowledge bases and integrations that fit your exact operations.
Or start with $150 of credit, enough for a first month of Growth
Customization Features
The extensibility layer for turning MonoChat into a business-specific operating system.
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Custom Functions
Run custom business logic inside conversations, workflows, AI tools and operational screens.
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Custom Views
Embed business screens, dashboards and internal panels directly into MonoChat.
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Integration
Connect CRMs, ERPs, APIs, databases and internal business systems to your conversation layer.
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Payment Integrations
Create payment links, collect payments and track payment status directly inside chat journeys.
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AI Knowledge Base
Create scoped AI knowledge from documents, URLs, files and content for better AI answers.
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Business extensibility
Not a closed chatbot tool. A platform you can extend.
MonoChat can connect to your systems, run your custom logic, show your operational screens and turn customer conversations into business actions.
- Custom business logic
- API and webhook integrations
- CRM and ERP connectivity
- Custom operational dashboards
- Payment link generation
- AI knowledge from documents
- Internal tools inside MonoChat
- Enterprise-grade extensibility
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Need custom implementation?
Use Development Packs to build integrations, custom views, automation logic and business-specific workflows with the MonoChat team.
FAQ
Questions about customization and integrations
Quick answers to the most common questions.
How can I customize MonoChat?
Custom functions run your own business logic inside conversations and workflows, custom views embed your screens and dashboards in the workspace, integrations connect your systems, payment integrations collect money in chat, and the AI knowledge base scopes what your assistants know.
Which systems can MonoChat integrate with?
MonoChat connects to CRMs, ERPs, databases, payment systems and internal business systems through APIs, webhooks and custom functions, so conversations can read and update your records.
Can customers pay inside the conversation?
Yes. With payment integrations you can create payment links, collect payments and track the payment status directly inside chat journeys.
Do I need my own developers?
Your team can build custom functions, views and integrations themselves. If you prefer, Development Packs let the MonoChat team build integrations, custom views, automation logic and business-specific workflows with you.
First month of Growth on us
Customize MonoChat Around Your Business.
Connect your systems, automate your logic and embed your operational tools directly into MonoChat.
One code per business • 30 days to redeem • No card needed