Shape MonoChat around your business systems.
Extend MonoChat with custom functions, internal screens, payment flows, knowledge bases and integrations that fit your exact operations.
Extend
Add custom logic, actions and workflows around your exact business needs.
Connect
Integrate MonoChat with CRMs, ERPs, payment systems and internal APIs.
Embed
Place custom views, dashboards and operational screens inside the MonoChat workspace.
Automate
Use custom functions and integrations to trigger real actions from conversations.
Extend
Add custom logic, actions and workflows around your exact business needs.
Connect
Integrate MonoChat with CRMs, ERPs, payment systems and internal APIs.
Embed
Place custom views, dashboards and operational screens inside the MonoChat workspace.
Automate
Use custom functions and integrations to trigger real actions from conversations.
Customization Features
The extensibility layer for turning MonoChat into a business-specific operating system.
Custom Functions
Run custom business logic inside conversations, workflows, AI tools and operational screens.
Custom Views
Embed business screens, dashboards and internal panels directly into MonoChat.
Integration
Connect CRMs, ERPs, APIs, databases and internal business systems to your conversation layer.
Payment Integrations
Create payment links, collect payments and track payment status directly inside chat journeys.
AI Knowledge Base
Create scoped AI knowledge from documents, URLs, files and content for better AI answers.
Business extensibility
Not a closed chatbot tool. A platform you can extend.
MonoChat can connect to your systems, run your custom logic, show your operational screens and turn customer conversations into business actions.
Need custom implementation?
Use Development Packs to build integrations, custom views, automation logic and business-specific workflows with the MonoChat team.
Customize MonoChat Around Your Business.
Connect your systems, automate your logic and embed your operational tools directly into MonoChat.