Choose the MonoChat subscription that matches your team size, channels and message volume. Support plans, message packs, development packs and calculators now live on dedicated pricing pages.
All plans include MonoChat’s core platform capabilities. Choose based on limits, scale and deployment needs.
Perfect to get started with one user and one channel.
Start using MonoChat with essential limits and all core capabilities.
For growing teams that need more agents, channels and message volume.
Scale your customer communication across channels with predictable pricing.
For large teams, unlimited usage and advanced deployment needs.
Get a custom setup for enterprise operations, security and scale.
Adjust your agents and channels to see whether Basic, Growth or Enterprise fits your setup.
Basic includes 1 agent.
Basic includes 1 channel.
Based on your selected agents and channels.
A clear view of platform support, included limits and enterprise capabilities.
| Features | Basic | Growth | Enterprise |
|---|---|---|---|
| Platform Support | |||
| WhatsApp Business | |||
| Instagram Business | |||
| Facebook Business | |||
| TikTok Business | |||
| Telegram | |||
| WebChat | |||
| SMS | |||
| SIP Voice Call | |||
| Core Features | |||
| Bring Your Own AI Key | |||
| No AI markup fee with your own keys | |||
| Custom Vector Databases | |||
| Custom Flows | |||
| Custom Views | |||
| Custom Functions | |||
| 3rd Party Integrations | |||
| AI Powered Conversations | |||
| Mobile Apps | |||
| Limits & Usage | |||
| Channels | 1 included | 1 included + $30 / extra channel | Unlimited |
| Users | 1 included | 2 included + $30 / extra agent | Unlimited |
| Workgroups | 1 | 10 | Unlimited |
| Monthly Outgoing Messages | 1,000 included | 100,000 included | Unlimited |
| Max Agents | 1 | 50 | Unlimited |
| Max Channels | 1 | 30 | Unlimited |
| Enterprise | |||
| Custom SLA | |||
| Dedicated Account Manager | |||
| On-Prem Deployment | |||
We separated the detailed pricing tools into dedicated pages to keep this page focused and easy to scan.
Choose your SLA, priority level and specialist support.
Buy extra outgoing message packages when your usage grows.
Purchase development days for integrations, automations and custom work.
Estimate the cost of AI-powered conversations.
Estimate WhatsApp campaign and bulk messaging costs.
Key details about MonoChat subscription plans and usage limits.
Yes. Every new tenant starts with the Basic Subscription Plan for free. You can upgrade when your team, channels or message volume grows.
Growth includes 2 users, 1 channel, 10 workgroups and 100,000 outgoing messages per month. Extra users and channels are billed separately.
Growth includes 2 agents and 1 channel. Additional agents cost $30 per agent/month. Additional channels cost $30 per channel/month.
Yes. Incoming messages are always free. Only outgoing messages sent from MonoChat are counted toward your monthly limits.
No. If you connect your own OpenAI, Gemini, Anthropic or other AI provider key, MonoChat does not add any markup fee.
They are now separated into dedicated pricing pages. You can access them from the Pricing dropdown or from the related pricing cards on this page.
Launch MonoChat today, then upgrade your subscription as your team and channels grow.