Car dealers & workshops

Garage Assistant

An AI front desk for car dealers and workshops that sends matching cars from your stock as WhatsApp cards, books test drives and service visits, takes part-exchange details, gets extra work approved with one tap, and sends a payment link when the car is ready.

Install free Already using MonoChat? Open in your workspace

New to MonoChat? This creates your account and workspace and installs Garage Assistant for you. Already have an account? Sign in and the app page opens so you can install it.

  • WhatsApp
  • Instagram
  • Web chat
  • Voice messages

Garage Assistant

By MonoChat, an official Meta Business Partner

Free to install

Garage Assistant greeting a customer with Find a car and Book a service

What Garage Assistant does

Garage Assistant is the front desk of a car dealer, showroom or workshop on WhatsApp, Instagram and web chat. It works around the clock and answers in the customer’s own language, including voice messages.

It has two parts, and you switch each on or off. In the showroom it finds cars in your stock that fit what people ask for, books test drives, takes part-exchange details and gives example finance payments. In the workshop it books cars in, tells owners how their job is going, gets extra work approved with one tap, and sends the total and a payment link when the car is ready.

Whenever a person is needed, it hands over to your team.

  • Your stock as WhatsApp cards

    New or used, make, model, body type, fuel, gearbox and budget are recorded as the customer says them. The best matches go out as cards with a photo, the price as you wrote it, year, mileage, fuel and gearbox, plus More photos and Book a test drive buttons.

  • Extra work approved with one tap

    Add quote lines to a job and ask for approval. The customer gets the list and total with Approve, Decline and Call me, and the answer appears on the job.

  • Nothing invented

    A car without a price is “price on request”, a car just over budget says so honestly, and the assistant never names a part-exchange value itself. Finance payments are clearly marked as examples, not offers.

Screens and features

Everything you work with once Garage Assistant is installed.

  • Test drives

    Requests a salesperson confirms with one tap, or instant booking of a free time within your opening hours. A reminder the evening before, then Interested, Still thinking or Not for me afterwards.

  • Part-exchange and finance

    Make, model, year, mileage, condition and photos of the customer’s car are recorded for your valuation. From your rate, minimum deposit and terms, the assistant works out an example monthly payment.

  • Sales leads

    Leads move through New, Qualified, Test drive, Offer and Won or Lost, and can be given to your salespeople in turn. A stock reference quoted from an ad or a listing site is looked up straight away.

  • Workshop booking

    Drop-off times come from your hours and how many cars you take at once. A booking can be confirmed by an advisor or taken instantly, and customers can send photos of the problem.

  • Job updates

    Checked in, in progress, waiting for parts, quality check, ready and delivered: the owner hears about each stage, with the “ready by” time you promise.

  • Car ready and payment

    The ready message shows the total with Pay now. With a payment integration it sends a payment link, the job is marked paid by itself and a receipt goes out; without one, your payment instructions are sent.

  • Service history and parts

    Every delivered job is kept on the car, and owners are invited to book before the next service is due. A simple parts shelf with minimum stock is updated from delivered jobs.

  • Ratings, campaigns and reports

    A rating after the visit leads happy customers to your review link. Campaigns to car owners or buyers are off by default. Reports cover buyers by source, workshop jobs, approvals, money collected, ratings and campaign replies over 30 days.

See Garage Assistant

How to get started

From install to your first answered customer.

  1. Install the app

    Install Garage Assistant in your workspace.

  2. Choose showroom, workshop or both

    Switch each part on or off to match your business.

  3. Add your stock and hours

    Add the cars in your stock with photos and prices, your opening hours and how many cars the workshop takes at once.

  4. Turn the messages on

    Each automatic message has its own switch. WhatsApp templates are written and submitted on your number for you.

  • Nothing goes out in quiet hours or to anyone who said stop.
  • Campaigns go out a little at a time as approved WhatsApp marketing messages, are off by default and leave out people reached in the last 14 days.
Install free

New to MonoChat? This creates your account and workspace and installs Garage Assistant for you. Already have an account? Sign in and the app page opens so you can install it.

FAQ

Garage Assistant: FAQ

Straight answers before you install.

Which businesses is it for?

Car dealers, showrooms and workshops. It has a showroom part and a workshop part, and you switch each on or off.

How does it pick which cars to send?

It records new or used, make, model, body type, fuel, gearbox and budget as the customer says them, and sends the best matches from your stock as cards. On WhatsApp, several cars arrive as a swipeable carousel.

Does it value part-exchange cars or offer finance?

No valuation: it records the customer’s car details and photos for your team to value. It can work out an example monthly payment from your rate, deposit and terms, clearly marked as an example, not an offer.

How does extra work get approved?

You add quote lines to the job and ask for approval. The customer gets the list and total on WhatsApp with Approve, Decline and Call me, and the answer appears on the job.

Can customers pay when the car is ready?

Yes. The ready message shows the total with Pay now. With a payment integration it sends a payment link and marks the job paid; without one, your payment instructions are sent.

Which channels and languages does it support?

WhatsApp, Instagram and web chat, around the clock, in the customer’s own language, including voice messages.

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$150 to get started.

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