Treatment Follow-Up Automation

Post-Treatment Patient Follow-Up and Reminders, Automated

Keep patients informed after consultations, procedures and treatments with automated care instructions, check-ins, reminders and clinic team handover.

Get Started For Free Chat on WhatsApp

Or start with $150 of credit, enough for a first month of Growth

Nova Clinic Business account

Hi Sara, it has been two days since your procedure. How are you feeling today?

09:00

All goodI have a question

I have a question. I still have some swelling.

09:12

Thank you for letting us know. I am passing your message to our nurse team so they can advise you personally.

09:12

Message sent to the nurse team

Post-treatment check-in · Day 2

A nurse will reply in this chat

Meanwhile, here are the aftercare instructions your doctor shared with you.

09:13

Open aftercare guide

Reminder: your control visit is on Friday at 15:00.

09:13

Treatment Follow-Up Features

Automate patient reminders, recovery check-ins and next visit prompts

  • Follow-Up Reminders

    Send timely messages after consultations, procedures or treatment sessions.

    • Post-visit reminders
    • Medication reminders
    • Care instructions
    • Next-step prompts

  • Recovery Check-Ins

    Collect simple post-treatment feedback and recovery status updates.

    • Symptom check-ins
    • Satisfaction questions
    • Recovery progress
    • Concern reporting

  • Next Visit Scheduling

    Guide patients toward required follow-up appointments or reviews.

    • Follow-up visits
    • Control appointments
    • Lab result reviews
    • Reschedule prompts

  • Clinic Team Handover

    Route patient replies, concerns or urgent questions to your team with context.

    • Nurse handover
    • Doctor routing
    • Reception follow-up
    • Unified history

How It Works

Turn completed treatments into structured patient follow-up journeys

  1. Treatment Is Completed

    A patient completes a consultation, procedure, therapy session or clinic visit.

  2. MonoChat Sends Follow-Ups

    Automated messages share care instructions, reminders and recovery check-in questions.

  3. Route Replies & Schedule Next Visit

    Patient responses are handled automatically or routed to the clinic team when needed.

Example conversations

Post-treatment follow-up message examples

Aftercare reminders, recall visits and feedback, sent on schedule, with any concern routed to your clinical team.

  • Aftercare reminder the evening after a dental implant

    The patient receives the aftercare instructions their dentist approved and confirms they have read them; anything else goes to the clinic team.

    Atlas Dental Business account

    Implant aftercare

    First 48 hours

    From Dr. Patel · PDF

    Hi Ben, we hope you are resting well after today's implant. Here is the aftercare sheet Dr. Patel prepared for you.

    19:00

    Open aftercare sheetI have a question

    Got it, thanks. When do the stitches come out?

    19:24

    Your stitch removal is booked for Thursday 13 November at 10:30. We will remind you the day before.

    19:24

    Add to calendarChange date

    Great.

    19:25

  • Six-month check-up recall on WhatsApp

    An approved template invites the patient back when their check-up is due and books the visit in the same chat.

    Nova Dental Care Business account

    Hi Hannah, it has been six months since your last check-up and cleaning at Nova Dental Care. Shall we book the next one?

    10:00

    Book nowRemind me next month

    Book now

    12:47

    Your hygienist Amy has these times free:

    12:47

    Mon 8 Dec 09:00Wed 10 Dec 13:30Sat 13 Dec 10:15

    Sat 13 Dec 10:15

    12:48

    Check-up booked

    Saturday 13 December, 10:15

    Check-up and cleaning · 45 min

    See you then, Hannah!

    12:48

  • Patient satisfaction survey after treatment

    A short survey goes out after the final visit; a low score opens a conversation with the patient relations lead instead of disappearing into a report.

    Lumen Eye Center Business account

    Hi Paul, thank you for choosing Lumen Eye Center. How would you rate your care with us?

    17:00

    ExcellentGoodCould be better

    Could be better

    17:40

    Thank you for telling us. What could we have done better?

    17:40

    The care was great, but I waited 50 minutes on my follow-up day.

    17:42

    Hi Paul, I am Natalie, patient relations lead. I am sorry about the wait. I have shared this with our scheduling team, and I will call you tomorrow to hear more.

    17:55

Keep exploring

First month of Growth on us

Automate Treatment Follow-Up Messages

Send care instructions, recovery check-ins, patient reminders and next-visit prompts automatically with MonoChat.

Start with $150 credit Chat on WhatsApp

One code per business • 30 days to redeem • No card needed

$150 to get started.

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