Treatment Follow-Up Automation

Post-Treatment Patient Follow-Up and Reminders, Automated

Keep patients informed after consultations, procedures and treatments with automated care instructions, check-ins, reminders and clinic team handover.

Get Started For Free Chat on WhatsApp

Or start with $150 of credit, enough for a first month of Growth

Nova Clinic Business account

Hi Sara, it has been two days since your procedure. How are you feeling today?

09:00

All goodI have a question

I have a question. I still have some swelling.

09:12

Thank you for letting us know. I am passing your message to our nurse team so they can advise you personally.

09:12

Message sent to the nurse team

Post-treatment check-in · Day 2

A nurse will reply in this chat

Meanwhile, here are the aftercare instructions your doctor shared with you.

09:13

Open aftercare guide

Reminder: your control visit is on Friday at 15:00.

09:13

Treatment Follow-Up Features

Automate patient reminders, recovery check-ins and next visit prompts

  • Follow-Up Reminders

    Send timely messages after consultations, procedures or treatment sessions.

    • Post-visit reminders
    • Medication reminders
    • Care instructions
    • Next-step prompts

  • Recovery Check-Ins

    Collect simple post-treatment feedback and recovery status updates.

    • Symptom check-ins
    • Satisfaction questions
    • Recovery progress
    • Concern reporting

  • Next Visit Scheduling

    Guide patients toward required follow-up appointments or reviews.

    • Follow-up visits
    • Control appointments
    • Lab result reviews
    • Reschedule prompts

  • Clinic Team Handover

    Route patient replies, concerns or urgent questions to your team with context.

    • Nurse handover
    • Doctor routing
    • Reception follow-up
    • Unified history

How It Works

Turn completed treatments into structured patient follow-up journeys

  1. Treatment Is Completed

    A patient completes a consultation, procedure, therapy session or clinic visit.

  2. MonoChat Sends Follow-Ups

    Automated messages share care instructions, reminders and recovery check-in questions.

  3. Route Replies & Schedule Next Visit

    Patient responses are handled automatically or routed to the clinic team when needed.

Ready-made app in the MonoChat Store

Patient coordination

Clinic Assistant

An AI patient coordinator for dental, aesthetic, hair transplant and eye clinics that answers in every language on WhatsApp and Instagram, sends your treatment cards, books or arranges call-backs, and follows up after treatment.

Install freeSee what it does

Example conversations

Post-treatment follow-up message examples

Aftercare reminders, recall visits and feedback, sent on schedule, with any concern routed to your clinical team.

  • Aftercare reminder the evening after a dental implant

    The patient receives the aftercare instructions their dentist approved and confirms they have read them; anything else goes to the clinic team.

    Atlas Dental Business account

    Implant aftercare

    First 48 hours

    From Dr. Patel · PDF

    Hi Ben, we hope you are resting well after today's implant. Here is the aftercare sheet Dr. Patel prepared for you.

    19:00

    Open aftercare sheetI have a question

    Got it, thanks. When do the stitches come out?

    19:24

    Your stitch removal is booked for Thursday 13 November at 10:30. We will remind you the day before.

    19:24

    Add to calendarChange date

    Great.

    19:25

  • Six-month check-up recall on WhatsApp

    An approved template invites the patient back when their check-up is due and books the visit in the same chat.

    Nova Dental Care Business account

    Hi Hannah, it has been six months since your last check-up and cleaning at Nova Dental Care. Shall we book the next one?

    10:00

    Book nowRemind me next month

    Book now

    12:47

    Your hygienist Amy has these times free:

    12:47

    Mon 8 Dec 09:00Wed 10 Dec 13:30Sat 13 Dec 10:15

    Sat 13 Dec 10:15

    12:48

    Check-up booked

    Saturday 13 December, 10:15

    Check-up and cleaning · 45 min

    See you then, Hannah!

    12:48

  • Patient satisfaction survey after treatment

    A short survey goes out after the final visit; a low score opens a conversation with the patient relations lead instead of disappearing into a report.

    Lumen Eye Center Business account

    Hi Paul, thank you for choosing Lumen Eye Center. How would you rate your care with us?

    17:00

    ExcellentGoodCould be better

    Could be better

    17:40

    Thank you for telling us. What could we have done better?

    17:40

    The care was great, but I waited 50 minutes on my follow-up day.

    17:42

    Hi Paul, I am Natalie, patient relations lead. I am sorry about the wait. I have shared this with our scheduling team, and I will call you tomorrow to hear more.

    17:55

Keep exploring

First month of Growth on us

Automate Treatment Follow-Up Messages

Send care instructions, recovery check-ins, patient reminders and next-visit prompts automatically with MonoChat.

Start with $150 credit Chat on WhatsApp

One code per business • 30 days to redeem • No card needed

$150 to get started.

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