Send campaigns, announcements and broadcasts on WhatsApp.
Reach segmented audiences with WhatsApp broadcasts, approved templates and automated follow-ups — then track every reply, conversion and customer action in MonoChat.
Targeted. Automated. Measurable.
Use WhatsApp bulk messaging to reach selected customers, start conversations and continue every response with automation.
Campaign Broadcasts
Send announcements, promotions, updates and reminders to large WhatsApp audiences with structured campaign control.
- Bulk broadcasts
- Announcement campaigns
- Template-based sending
Segmented Audiences
Target customers by tags, lifecycle stage, interests, previous conversations, purchase history or custom CRM attributes.
- Dynamic segments
- CRM filters
- Personalized targeting
AI-Assisted Follow-Ups
Turn one-way broadcasts into conversational journeys with AI replies, qualification flows, smart routing and automated next steps.
- AI replies
- Lead qualification
- Smart routing
Campaign Tracking
Monitor delivery, engagement, responses and conversion actions so every WhatsApp campaign becomes measurable and actionable.
- Delivery tracking
- Response insights
- Conversion events
Send campaigns to the right audience at scale.
Launch WhatsApp broadcasts for promotions, product updates, service announcements or reminders while keeping message delivery structured and trackable.
Target customers by data, behavior and intent.
Create focused recipient groups using tags, CRM attributes, lifecycle stages, conversation history or previous campaign engagement.
Continue every response automatically.
When customers reply to a broadcast, MonoChat can qualify intent, answer questions, assign conversations, trigger workflows or hand over to the right agent.
Measure delivery, replies and business outcomes.
Track campaign activity from message delivery to customer response, agent handover, CRM update, booking, purchase or payment action.
Build WhatsApp campaigns for every customer journey.
From marketing announcements to operational reminders, every broadcast can start a measurable conversational workflow.
Promotional Campaigns
- 1 Choose a segment
- 2 Select approved message template
- 3 Send campaign
- 4 Track replies and conversions
Customer Announcements
- 1 Import or filter contacts
- 2 Prepare update message
- 3 Broadcast safely
- 4 Route incoming questions
Lead Nurturing
- 1 Group leads by intent
- 2 Send personalized follow-up
- 3 Qualify responses
- 4 Create CRM tasks
Operational Reminders
- 1 Detect customer state
- 2 Send reminder template
- 3 Collect confirmation
- 4 Sync result to systems
Campaign audiences from your real customer data.
MonoChat can build audience segments from CRM, e-commerce, conversation and workflow data, then continue every response with automation.
CRM
Build segments from customer attributes and sync campaign responses back to each profile.
E-Commerce
Trigger broadcasts for offers, abandoned carts, product launches and stock updates.
Automation Flows
Continue each reply with qualification, routing, task creation or custom workflows.
Compliance Controls
Use approved templates, opt-out logic and structured sending rules for safer campaigns.
One-time broadcasts when simple. Automated campaigns when needed.
Send a single announcement or connect campaigns to customer events such as lead creation, product interest, cart activity, appointments, payments and renewals.
Common bulk messaging use cases
Launch Targeted WhatsApp Campaigns With Bulk Messaging
Send segmented broadcasts, announcements and automated follow-ups with MonoChat WhatsApp Business API.