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WhatsApp Bulk Messaging

Send campaigns, announcements and broadcasts on WhatsApp.

Reach segmented audiences with WhatsApp broadcasts, approved templates and automated follow-ups — then track every reply, conversion and customer action in MonoChat.

Or start with $150 of credit, enough for a first month of Growth

WhatsApp bulk messaging campaign automation

What you can send

Targeted. Automated. Measurable.

Use WhatsApp bulk messaging to reach selected customers, start conversations and continue every response with automation.

  • Campaign Broadcasts

    Campaign Broadcasts

    Send announcements, promotions, updates and reminders to large WhatsApp audiences with structured campaign control.

    • Bulk broadcasts
    • Announcement campaigns
    • Template-based sending

    See campaign automation

  • Segmented Audiences

    Segmented Audiences

    Target customers by tags, lifecycle stage, interests, previous conversations, purchase history or custom CRM attributes.

    • Dynamic segments
    • CRM filters
    • Personalized targeting

    Explore segmentation

  • AI-Assisted Follow-Ups

    AI-Assisted Follow-Ups

    Turn one-way broadcasts into conversational journeys with AI replies, qualification flows, smart routing and automated next steps.

    • AI replies
    • Lead qualification
    • Smart routing

    See AI agents

  • Campaign Tracking

    Campaign Tracking

    Monitor delivery, engagement, responses and conversion actions so every WhatsApp campaign becomes measurable and actionable.

    • Delivery tracking
    • Response insights
    • Conversion events

    See analytics

WhatsApp Campaign Broadcasts

Send campaigns to the right audience at scale.

Launch WhatsApp broadcasts for promotions, product updates, service announcements or reminders while keeping message delivery structured and trackable.

WhatsApp bulk messaging campaign broadcast dashboard

Audience Segmentation

Target customers by data, behavior and intent.

Create focused recipient groups using tags, CRM attributes, lifecycle stages, conversation history or previous campaign engagement.

WhatsApp bulk messaging audience segmentation

AI Follow-Up Automation

Continue every response automatically.

When customers reply to a broadcast, MonoChat can qualify intent, answer questions, assign conversations, trigger workflows or hand over to the right agent.

AI follow-up automation for WhatsApp bulk messaging

Campaign Performance

Measure delivery, replies and business outcomes.

Track campaign activity from message delivery to customer response, agent handover, CRM update, booking, purchase or payment action.

WhatsApp bulk messaging campaign analytics

Bulk messaging scenarios

Build WhatsApp campaigns for every customer journey.

From marketing announcements to operational reminders, every broadcast can start a measurable conversational workflow.

  • Promotional Campaigns

    • Choose a segment
    • Select approved message template
    • Send campaign
    • Track replies and conversions
  • Customer Announcements

    • Import or filter contacts
    • Prepare update message
    • Broadcast safely
    • Route incoming questions
  • Lead Nurturing

    • Group leads by intent
    • Send personalized follow-up
    • Qualify responses
    • Create CRM tasks
  • Operational Reminders

    • Detect customer state
    • Send reminder template
    • Collect confirmation
    • Sync result to systems

Data and integrations

Campaign audiences from your real customer data.

MonoChat can build audience segments from CRM, e-commerce, conversation and workflow data, then continue every response with automation.

  • CRM

    Build segments from customer attributes and sync campaign responses back to each profile.

  • E-Commerce

    Trigger broadcasts for offers, abandoned carts, product launches and stock updates.

  • Automation Flows

    Continue each reply with qualification, routing, task creation or custom workflows.

  • Compliance Controls

    Use approved templates, opt-out logic and structured sending rules for safer campaigns.

How WhatsApp bulk messaging works with MonoChat

Three steps from a contact list to a tracked WhatsApp campaign.

  1. Build your audience

    Import contacts or filter opted-in customers by tags, lifecycle stage, purchase history or CRM attributes.

  2. Pick an approved template

    Choose an approved message template, personalize its variables and send now or schedule the broadcast.

  3. Follow up on replies

    Replies land in the shared inbox, where AI, workflows and agents answer, qualify and track the outcome.

Common bulk messaging use cases

One-time broadcasts when simple. Automated campaigns when needed.

Send a single announcement or connect campaigns to customer events such as lead creation, product interest, cart activity, appointments, payments and renewals.

Talk to us
  • Promotional broadcasts
  • Product launch announcements
  • Back-in-stock alerts
  • Event and webinar invitations
  • Payment and renewal reminders
  • Appointment confirmations
  • Customer lifecycle campaigns
  • Lead nurturing sequences

FAQ

WhatsApp bulk messaging FAQ

Opt-in, templates, sending limits and how API broadcasts differ from the WhatsApp Business app.

Is bulk messaging on WhatsApp allowed?

Yes, when it is done through the official WhatsApp Business API, with approved message templates, to customers who agreed to hear from you. Unofficial bulk-sender tools break WhatsApp’s terms and put your number at risk of being banned.

Do recipients need to opt in to WhatsApp broadcasts?

Yes. WhatsApp requires customers to opt in before a business starts messaging them. You can collect consent on your website, at checkout, in a form or in chat, and you should always give people an easy way to opt out.

How many WhatsApp messages can I send per day?

Meta sets a messaging limit for each business: the number of customers you can start a conversation with in a rolling 24-hour period. New accounts start with a lower limit, and it rises in tiers as you send messages that customers engage with and keep a good quality rating.

Do bulk messages need an approved template?

Yes. A broadcast is a business-initiated message, so it must use a template that Meta has approved. Templates can include variables, media and buttons, which lets you personalize one template for every recipient.

How is this different from broadcast lists in the WhatsApp Business app?

Broadcast lists in the app are built for small lists of contacts who have saved your number. With the WhatsApp Business API in MonoChat you can segment larger audiences, schedule campaigns, track delivery and replies, and continue each response with AI or your team.

First month of Growth on us

Launch Targeted WhatsApp Campaigns With Bulk Messaging

Send segmented broadcasts, announcements and automated follow-ups with MonoChat WhatsApp Business API.

One code per business • 30 days to redeem • No card needed

$150 to get started.

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