Payments · Available now
Midtrans + WhatsApp
Connect your own Midtrans account to MonoChat. Your flows and apps then send customers a payment link in the conversation and see when it is paid.
- Midtrans
- Available now
What it does
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Your own Midtrans account
Payments go to your Midtrans account. MonoChat never holds your money.
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Payment links in the chat
Send a link for an order, a booking or an invoice on WhatsApp, Instagram, Messenger or web chat.
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Test before you go live
Turn on “Sandbox mode” to try payments with test credentials, then turn it off to take real payments.
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Results back in MonoChat
A paid order can start a flow, such as a confirmation or a thank-you message.
Available now
Built into MonoChat
Midtrans is one of the payment systems in Settings › Payment › Payment Systems. From your Midtrans account you need: Server key.
- Settings › Payment › Payment Systems
- Server key, Sandbox mode
- Several payment systems per workspace
- Accepted currencies in Currency Settings
How to connect
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Open Payment Systems
In MonoChat, go to Settings › Payment › Payment Systems and click Create.
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Add Midtrans
Choose Midtrans, give it a title and fill in: Server key, Sandbox mode.
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Send a payment link
Use the payment system in your flows, custom functions or apps that take payments.
FAQ
Frequently Asked Questions
Quick answers to the most common questions.
What do I need from Midtrans?
A Midtrans merchant account. MonoChat asks for: Server key.
Where does the money go?
To your own Midtrans account. MonoChat creates the payment link and shows the result in the conversation.
Which currencies are supported?
Only IDR.
Can I refund a payment from MonoChat?
No. MonoChat does not handle refunds. Refund in the Midtrans panel.
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