WhatsApp Carousel Messages

Show products, offers and options inside WhatsApp.

Send swipeable carousel cards with images, buttons and personalized options — then continue every selection with checkout, payment, booking or automation.

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WhatsApp carousel message automation

What you can show

More visual. More clickable. More conversational.

Use carousel messages to help customers browse, compare, select and continue the journey without leaving WhatsApp.

  • Product Carousels

    Product Carousels

    Show multiple products in a swipeable WhatsApp carousel with images, prices, descriptions and action buttons.

    • Product cards
    • Image-based browsing
    • Chat-to-checkout actions

    Explore product finder

  • Campaign & Offer Cards

    Campaign & Offer Cards

    Promote seasonal offers, limited-time deals, bundles and segmented campaigns directly inside customer conversations.

    • Offer discovery
    • Segmented promotions
    • Campaign CTA buttons

    See campaigns

  • AI-Guided Recommendations

    AI-Guided Recommendations

    Let AI understand customer intent and present the right carousel options based on preferences, budget or previous answers.

    • Intent-based suggestions
    • Personalized options
    • Smart follow-ups

    See AI agents

  • Booking, Donation & Payment Flows

    Booking, Donation & Payment Flows

    Use carousel cards for packages, tickets, donation options or reservations — then continue with payment links or confirmation flows.

    • Package selection
    • Donation options
    • Payment continuation

    See payments

WhatsApp Product Carousels

Show products directly inside WhatsApp.

Present multiple products with images, descriptions and action buttons. Help customers compare options and move from conversation to checkout faster.

WhatsApp product carousel message example

Offer & Campaign Carousels

Turn campaigns into swipeable offers.

Send promotional campaigns, bundles and seasonal offers as interactive carousel cards. Let customers choose the offer they want and continue the journey automatically.

WhatsApp campaign carousel message example

AI Recommendation Carousels

Let AI recommend the right options.

MonoChat AI can understand customer needs, filter available options and send personalized carousel cards based on intent, budget, category or previous answers.

AI-powered WhatsApp recommendation carousel

Donation & Package Selection

Guide choices with visual cards.

Use carousel messages for donation options, service packages, event tickets or booking selections — then continue with payment, confirmation or CRM sync.

WhatsApp carousel for donation and package selection

Carousel scenarios

Build visual WhatsApp journeys for every use case.

From product browsing to donation options, each carousel can guide customers to a clear next action.

  • Product Discovery

    • Customer asks for a product
    • AI finds matching items
    • Carousel is sent
    • Customer selects and checks out

  • Campaign Offers

    • Segment audience
    • Send offer carousel
    • Track clicks
    • Trigger follow-up automation

  • Ticket & Package Sales

    • Show available options
    • Customer selects package
    • Collect details
    • Send payment link

  • Donation Options

    • Present donation causes
    • Donor selects amount/campaign
    • Send secure link
    • Confirm donation

Data and integrations

Dynamic carousel content from your real systems.

MonoChat can load products, offers, packages, tickets or donation options from your systems and continue every selection with automation.

  • E-Commerce

    Pull products, prices, stock and checkout links from your store.

  • CRM

    Track selected carousel options and customer intent in your CRM.

  • Payments

    Continue selected cards with secure payment links or checkout flows.

  • Custom APIs

    Load carousel content dynamically from your own systems.

How WhatsApp carousel messages work with MonoChat

From your catalog to a swipeable message in three steps.

  1. Prepare the cards

    Create fixed cards for a campaign, or load products, packages, prices and availability from your store or API.

  2. Send the carousel

    Send it as a campaign or from a workflow, or let the AI assistant pick the cards that match what the customer asked for.

  3. Continue the selection

    Each button tap moves on to checkout, a payment link, a booking or an agent, and the choice is saved to your CRM.

Common carousel use cases

Static cards when simple. Dynamic cards when needed.

Create fixed carousel cards for campaigns or load live options such as products, packages, stock, prices and availability.

Talk to us
  • Product recommendations
  • E-commerce product browsing
  • Campaign and offer promotion
  • Donation package selection
  • Event ticket options
  • Fitness and membership packages
  • Restaurant menus and bundles
  • Tour, hotel and experience options

FAQ

WhatsApp carousel messages FAQ

How carousel messages work on the WhatsApp Business API and what you can put in them.

What is a WhatsApp carousel message?

A carousel message is a single WhatsApp message with a row of cards the customer swipes through. Each card has its own image or video, text and buttons, so customers can compare products, offers or packages and act on the one they want.

How many cards can a WhatsApp carousel have?

WhatsApp allows up to 10 cards in one carousel. Every card carries its own media, text and buttons, and the cards share the same layout so the message stays easy to scan.

Do carousel messages need template approval?

Carousels that you send as a campaign, or to a customer who has not written to you recently, are sent as a carousel template that Meta reviews before the first send. You can prepare the template in MonoChat and reuse it once it is approved.

Can carousel cards show live products and prices?

Yes. MonoChat can load products, offers, packages, tickets or donation options from your store or your own API, so the cards reflect current prices, stock and availability. The AI assistant can also choose cards based on the customer’s intent, budget or earlier answers.

Keep exploring

First month of Growth on us

Create Visual WhatsApp Journeys With Carousel Messages

Show products, offers, packages, donation options and booking choices directly inside WhatsApp with MonoChat.

Start with $150 credit Chat on WhatsApp

One code per business • 30 days to redeem • No card needed

$150 to get started.

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