MonoChat is now a TikTok Business Partner
You can now manage TikTok messages inside MonoChat — with team inbox collaboration, routing, automation, and reporting.
What this means
MonoChat has joined the TikTok Business Partner ecosystem. As a result, businesses can connect TikTok messaging and handle customer conversations directly inside MonoChat — alongside other channels — with consistent workflows and reporting.
Unified TikTok Inbox
Receive and reply to TikTok messages from the same MonoChat inbox your team already uses.
Routing & Automation
Assign conversations, set rules, trigger workflows, and automate first responses with AI.
Operational Controls
Keep team access consistent with workspace roles, collaboration features, and audit-friendly operations.
Reporting
Track performance and response outcomes across TikTok and other channels in a unified view.
See platform details
For connection steps, supported features, and how TikTok messaging works inside MonoChat, visit the TikTok Business platform page.
Manage TikTok + all channels in one place
Connect TikTok messaging to MonoChat and run your support and sales conversations with automation and analytics.