Product Update • Feb 05, 2026
WhatsApp Coexistence is now supported
Connect the official WhatsApp Cloud API to MonoChat while keeping your existing WhatsApp Business app active — no disruption, no number migration.
What is WhatsApp Coexistence?
WhatsApp Coexistence allows businesses to use the official WhatsApp Cloud API without disconnecting their existing WhatsApp Business app. Your team can continue daily operations while enabling automation and team inbox capabilities.
No App Disconnection
Keep using the WhatsApp Business mobile app while MonoChat connects through the Cloud API.
Automation & Routing
Enable automated replies, routing rules, and AI workflows without changing how your team works.
Key benefits
- Official WhatsApp Cloud API connection
- WhatsApp Business app remains active
- Shared team inbox and collaboration
- AI assistants and workflow automation
- Enterprise-grade security and controls
Run WhatsApp at scale with MonoChat
Use WhatsApp Cloud API with Coexistence and manage conversations with automation, AI, and analytics.
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