Automotive
Ace Avto Chery captures vehicle enquiries and test drive requests across three channels
Ace Avto Chery manages vehicle enquiries, test drive requests and service appointments on Messenger, Instagram and WhatsApp, with leads captured and routed automatically.
- messages
- 76K+ messages
- customer conversations
- 7,300+ customer conversations
- channels in one inbox
- 3 channels in one inbox
Who is Ace Avto Chery?
Ace Avto is a Chery dealership in Istanbul’s Sarıyer district, opposite Vadi İstanbul, offering new-vehicle sales, service, spare parts and roadside assistance.
Goals
- Capture every vehicle enquiry
- Book test drives and service appointments
- Route leads to sales automatically
The challenge
Interest in a new car brand comes from social media ads as much as from WhatsApp, and every enquiry needs a fast reply to become a test drive.
How Ace Avto Chery uses MonoChat
Lead capture flows
Flows collect the vehicle of interest and contact details and route the lead to sales.
Three channels in one inbox
Messenger, Instagram and WhatsApp conversations arrive in the same MonoChat inbox.
Results
Ace Avto Chery has held more than 7,000 customer conversations and over 76,000 messages on MonoChat.
Figures come from MonoChat platform data, rounded down, as of October 2026. A conversation is one customer’s thread on one channel.
