Non-Profit
Merhamet Yolu Association answers donors instantly and has sent 500+ campaigns on WhatsApp
Merhamet Yolu centralises donor communication, automates donation processes and gives instant answers to donor questions in MonoChat.
- messages
- 160K+ messages
- customer conversations
- 16K+ customer conversations
- campaigns sent
- 500+ campaigns sent
- messages in the last 30 days
- 48K+ messages in the last 30 days
Who is Merhamet Yolu Association?
Merhamet Yolu Association is a Batman-based humanitarian organisation founded in 2025. It supports orphans and people affected by disaster, war and famine, with a focus on children.
Goals
- Answer donors instantly
- Automate donation information and follow-ups
- Run regular campaigns
The challenge
A young association has to build trust quickly, and that means answering every donor without delay.
How Merhamet Yolu Association uses MonoChat
Instant answers
Automated flows answer donor questions immediately and share donation information.
Campaigns
More than 500 WhatsApp campaigns have kept supporters up to date.
Results
Since March 2026 Merhamet Yolu has held more than 16,000 donor conversations and over 160,000 messages on MonoChat, with more than 48,000 messages in the last 30 days.
Figures come from MonoChat platform data, rounded down, as of October 2026. A conversation is one customer’s thread on one channel.
